Reconstruction Project Manager in Whitsett, North Carolina at Sasser Companies

We are seeking an experienced and dependable Reconstruction Project Manager to oversee residential and commercial restoration projects from initial planning through completion. This role is responsible for managing project timelines, coordinating field teams and subcontractors, communicating with customers, and ensuring projects are completed safely, efficiently, and in alignment with Sasser Restoration’s quality standards.

The ideal candidate is an organized and detail-oriented professional who takes ownership of their projects, values strong communication, and understands the importance of delivering a positive customer experience during the restoration process. This individual should be reliable, adaptable, and committed to maintaining high standards while effectively managing multiple project priorities.

Key Responsibilities:
Manage reconstruction projects from scope development through final completion.
Serve as the primary point of contact for customers, ensuring clear communication and a professional experience throughout the project.
Review project scopes, estimates, schedules, and documentation to ensure accurate project execution.
Coordinate with Reconstruction Superintendents, Trade Specialists, subcontractors, vendors, and internal teams to maintain project progress.
Develop and maintain project schedules while monitoring deadlines, milestones, and overall project performance.
Communicate project updates, changes, challenges, and expectations with customers and leadership.
Review job site progress and ensure work is being completed according to scope, quality standards, and safety requirements.
Identify potential project issues and work collaboratively to develop solutions.
Maintain accurate project documentation including photos, notes, change orders, and progress updates.
Assist with material selections, ordering, scheduling, and coordination to keep projects moving efficiently.
Ensure completed work meets Sasser Restoration’s expectations for quality, craftsmanship, and customer satisfaction.
Support a positive team environment through clear communication, organization, and accountability.
Follow company processes, safety procedures, and restoration industry standards.

Qualifications:
3+ years of experience managing residential or commercial construction, reconstruction, or restoration projects.
Strong understanding of construction processes, building practices, and project sequencing.
Experience managing multiple projects from start to finish.
Strong organizational skills with the ability to prioritize tasks and manage changing project needs.
Excellent communication skills with customers, field teams, subcontractors, and leadership.
Detail-oriented with a focus on accuracy, documentation, and quality control.
Ability to identify challenges, evaluate options, and implement practical solutions.
Comfortable working independently while following established company processes.
Strong customer service mindset and ability to build trust with homeowners and clients.
Proficient with construction documentation, scheduling, and project management tools.
Valid driver’s license required.

Preferred Qualifications:
Previous experience in insurance restoration/reconstruction.
Experience with Xactimate estimating software.
Knowledge of insurance claims processes and restoration documentation.
IICRC certifications or other construction-related certifications.
Experience managing subcontractors and multiple active reconstruction projects.
OSHA certifications.