Account Manager - TH in Bangkok at Amplify Activate Pty Ltd

About Amplify

Amplify is a global digital entertainment, talent management, and creator agency operating at the dynamic intersection of talent, content, and culture. Founded and headquartered in Australia and now spanning the Asia Pacific, United States, and beyond, we sit at the heart of creator culture as we set out to redefine entertainment for the modern world. We collaborate with the world’s biggest brands and top digital talent to craft original campaigns, live events, and high-impact digital experiences that truly connect with audiences everywhere.

At our core, we give brands the ultimate advantage on social feeds by doing something simple yet transformative: we help them create like a creator. Our specialty is helping brands work with creators—whether through creator-led campaigns, always-on content, social commerce, digital production, or paid media. We’ve brought together the best creator-first thinkers, digital-native creatives, and social producers to shift the tone from bland brand-speak to pure, platform-native authenticity, combining sharp global perspective with a down-to-earth, genuine spirit. Because we think like creators, we are creators, ensuring we stay endlessly curious, act boldly, and move at the speed of culture. Welcome to your creator era. Welcome to Amplify.

This role is full time from home but you must be based in Bangkok to attend meetings and events when needed.

The Role:
We are looking for an experienced Account Manager with a strong background in influencer marketing and agency environments. This role focuses on building strong client relationships, coordinating campaign delivery, supporting team development, and identifying opportunities to grow existing accounts.

The ideal candidate combines strong client management skills, commercial awareness, and leadership capabilities to ensure excellent client experience, smooth project coordination, and sustainable business growth.

Key Responsibilities

Client & Account Growth

• Manage day-to-day relationships with assigned clients and act as their primary point of contact.
• Lead client briefings, discussions, campaign updates, and issue resolution.
• Understand client needs and ensure expectations are aligned with internal delivery capabilities.
• Build strong client relationships to drive client retention and long-term partnerships.
• Identify opportunities for repeat business, upselling, and cross-selling to grow existing accounts.
• Recommend relevant campaign solutions and additional services that create value for clients and contribute to revenue growth.

Campaign & Project Coordination

• Coordinate influencer marketing projects from initial client briefing through to final delivery.
• Act as the key point of contact between clients and internal campaign teams.
• Understand client requirements and communicate campaign objectives clearly to relevant internal teams.
• Follow up on project progress, timelines, and deliverables to ensure alignment with client expectations.
• Facilitate communication between clients and internal teams and help resolve project-related challenges.
• Apply knowledge of influencer selection, creator profiling, influencer pricing, market rates, and campaign budgeting to support client recommendations and project planning.

Team & Operational Coordination

• Support and guide team members to ensure effective project coordination and smooth delivery.
• Monitor team workload, capacity, and resource allocation to support operational efficiency.
• Provide coaching and constructive feedback to support team development and performance.
• Identify workflow bottlenecks and recommend solutions to improve team productivity.
• Work closely with commercial, partnership, and operational teams to ensure smooth cross-functional collaboration.
• Identify opportunities to improve internal workflows, processes, and overall service quality.
• Provide regular updates to management on account development, project progress, team capacity, and operational challenges.

Qualifications and Experience:

• Minimum of 5 years’ experience in client-facing roles within digital marketing, influencer marketing, or advertising (agency background preferred).
• Proven track record as an Account Manager in advertising and influencer marketing.
• Demonstrated ability to manage and grow client accounts, serving as the main point of contact and delivering excellent client service.
• Strong experience in translating client briefs into effective campaign strategies that achieve brand goals and measurable results.
• Excellent verbal and written communication skills, with confidence in presenting updates, reports, and insights to clients.
• Skilled in expectation management and problem-solving, addressing client concerns promptly and professionally.
• Experienced in collaborating with internal teams (creative, production, talent, and strategy) to align execution with client objectives.
• Proficient in delivering data-driven performance reports and post-campaign analyses, with actionable recommendations.
• Ability to educate and guide clients through influencer marketing processes, especially those new to the creator economy.
• Strong knowledge of regional market trends, particularly within Thailand, with the ability to manage multiple campaigns in a fast-paced environment.

Life at Amplify

We move fast, back big ideas, and hold ourselves to high standards, all while keeping things down-to-earth, kind, and genuinely collaborative. Amplify is an energetic home for curious minds and bold thinkers who want true ownership over their work. We give sharp, ambitious people the freedom, clarity, and backing to craft a standout career and see the direct impact of their work on a global scale.

What You’ll Enjoy

• Big Impact: Work directly with premier creators and iconic global powerhouse brands on campaigns that define modern culture.
• Uncapped Trajectory: Build your career with total ownership, backed by clear, structured progression pathways to help you grow rapidly.