Executive Assistant in Columbus, Ohio at KEMBA Financial Credit Union

Executive Assistant

Title: Executive Assistant

Reports to: Chief Sales Officer

Supervises: None

Status: Non-Exempt

Objective

The Executive Administrative Assistant provides high-level, broad and complex administrative and organizational support to multiple executives, enabling effective leadership, decision-making, and execution of strategic priorities. This role manages complex schedules, communications, and administrative workflows while handling sensitive information with professionalism and discretion.

The Executive Administrative Assistant serves as a trusted partner to executives, anticipating needs, managing competing priorities, and ensuring smooth day-to-day operations across executive offices.

Duties and Responsibilities

• Provides comprehensive administrative support to multiple executives, managing calendars, meetings, and travel arrangements
• Anticipates executive needs, proactively resolving scheduling conflicts and prioritizing requests
• Prepares executives for meetings by organizing materials, agendas, and briefing documents
• Coordinates across executive offices to ensure alignment and communication

• Serves as a primary point of contact for internal and external stakeholders on behalf of executives
• Drafts, edits, and formats correspondence, presentations, reports, and meeting materials
• Exercises sound judgment in handling confidential and sensitive information
• Screens and prioritizes calls, emails, and requests to ensure efficient executive workflow

• Plans, schedules, and supports meetings, including logistics, materials, and follow-up actions
• Prepares meeting minutes and track action items as needed
• Assists with coordination of leadership meetings, offsites, and special events

• Ensures all activities are conducted in compliance with organizational policies and procedures
• Maintains organized electronic and physical filing systems
• Supports expense reporting, invoice processing, and budget tracking for executive areas
• Identifies opportunities to improve administrative processes and executive efficiencies
• Provides backup support to other administrative or office management functions as needed

• Performs all duties in a manner that is fully compliant with applicable industry regulations as well as KEMBA policy and procedures
• Develops an understanding of Credit Union history, philosophy, organization, policies, and operational procedures
• On a self-direct basis, continues to improve individual level of competency through training and certification on established educational programs

• Relates to others beyond giving and receiving instructions:

• Communicates with coworkers or peers without exhibiting behavioral extremes
• Performs work activities requiring negotiating, instructing, supervising, persuading, or speaking with others
• Responds appropriately to feedback

• Performs other duties as required by management

Required Qualifications

Experience & Education

• Associate or bachelor’s degree, or equivalent education and experience
• Minimum of 5 years’ experience in an executive assistant position providing support to a senior executive in a fast-paced, dynamic environment
• Demonstrated experience supporting multiple leaders with competing priorities

Skills & Competencies

• Exceptional organizational, time management, and prioritization skills
• Strong written and verbal communication abilities
• High level of discretion, professionalism, and emotional intelligence
• Ability to work independently, adapt quickly, and manage ambiguity
• Strong attention to detail and follow-through

• Proficiency with Microsoft Office and common collaboration tools
• Advanced knowledge of Microsoft Office software, including Word, Excel, Power Point and Outlook
• Ability to deliver complex spreadsheets, graphs, charts, and analyze statistical information

Physical Demands

The physical demands listed below represent those necessary to perform the essential functions of this role. Reasonable accommodation may be provided to enable individuals with disabilities to perform these functions.

The employee is regularly required to sit, use their hands, reach with arms, and communicate verbally and orally. Occasional standing, walking, and lifting of objects up to 25 pounds are required. Vision requirements include close, distance vision, and focus adjustment.

Eligibility

Laptop: Yes

Remote/Hybrid Work: Yes

Cell Phone Reimbursement: No

Vehicle Reimbursement: No

Incentive(s): No

Equal Opportunity Employer/Vet/Disabled