Technical Writer in Arlington, Virginia at Organizational Development Resource Group

Position: Technical Writer

Position Type: Part-time (approx. 20 hours per week)

Location: Remote work within VA, DC, or MD, with occasional on-site work in Arlington, Virginia.

Security: Ability to obtain and maintain a DHS (Public Trust) suitability clearance

ASET Partners, an ODRG LLC company, is seeking a part-time Technical Writer to produce documentation, reports, and user guides for a DHS CISA software modernization program. The role is remote within VA, DC, or MD, with occasional on-site work in Arlington, Virginia.

About the Role:

The Technical Writer will play a critical role in creating clear, concise, and comprehensive technical documentation that supports complex products and services. This position requires the ability to translate highly technical information into user-friendly content for diverse audiences, ensuring accuracy and accessibility. The successful candidate will collaborate closely with subject matter experts, engineers, and project managers to gather information and produce documentation that meets organizational standards and compliance requirements. A key outcome of this role is to enhance user understanding and facilitate the effective use of technical products through well-structured manuals, white papers, and web content. Additionally, the Technical Writer will maintain and update documentation templates and content management systems to ensure consistency and efficiency across all deliverables.

What you will do:

You will collaborate with the development team to translate technical work into clear, accessible documentation for engineers, CISA leadership, and end users. This work will support the modernization of CISA’s IRME risk-analysis platform, which is used by approximately 2,000 analysts, as it transitions to CISA’s cloud environment. the work will include but not limited to:

• Write and update technical documentation: system descriptions, runbooks, standard operating procedures (SOPs), and user guides.
• Gather information from developers and engineers in team meetings and sprint reviews.
• Prepare weekly status reports, executive summaries, and briefing slides.
• Write plain-language summaries of technical work for CISA leadership and users.
• Develop training materials and help with user training sessions.
• Edit and proofread documents, including AI-drafted content, and make them Section 508 accessible.

What you need

• Ability to obtain and maintain a DHS suitability clearance
• Bachelor's degree plus 3 years of technical writing for software or IT.
• Strong Microsoft Office skills (Word, PowerPoint, Excel).
• Clear, plain-language writing for both technical and non-technical readers.
• Strong knowledge of content management systems and documentation tools.
• Experience with information mapping and creating templates for technical content.
• Personable and curious; comfortable getting information from engineers; works well on a small remote team.

Skills:

The required skills such as technical writing and documentation are essential for producing clear and accurate content that meets user needs and organizational standards. SCI clearance ensures the candidate can handle sensitive information securely, which is critical in environments requiring confidentiality. Content management skills enable the writer to efficiently organize, update, and maintain documentation across various platforms, ensuring consistency and accessibility. Information mapping techniques are used daily to structure complex information logically, making it easier for users to understand and navigate. Preferred skills like experience with white papers and web content management further enhance the ability to communicate technical concepts effectively to diverse audiences and through multiple channels.