Revenue Examiner 3 at State of Iowa – Des Moines, Iowa

The Iowa Department of Revenue’s Tax & Alcohol Compliance Division is seeking a Revenue Examiner 3 to join the individual tax team. The Compliance Division oversees all facets of tax processing, issuances of business permits, and alcohol regulation throughout the state. From the receipt of individual and business tax returns and payments, audits and collections, to routine compliance inspections and regulatory verification of alcohol-licensed establishments, this division is tasked with upholding, enforcing and educating taxpayers and licensees on Iowa’s laws and regulations.

In this position you will be responsible for:

• Understanding and implementing tax law, accounting methods, and auditing procedures.
• Conducting return resolution of individual fiduciary, and inheritance tax types
• Communicating clearly and concisely, working independently, and exercising objective and accurate decision making
• Providing training and lead worker responsibilities to accomplish program objectives
• Answering questions from employees and taxpayers
• Preference will be given to candidates with experience in the following:
• Training and developing processes, procedures, training materials and continuous improvement plans
• Mentoring and coaching trainee’s, able to give effective instruction and feedback
• Auditing multiple tax types
• Resolving escalated issues
• Experience working with IDR software applications
  

Job Specific Competencies:

• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Law and Government — Laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
• Customer and Personal Service — Principles and processes for providing customer and personal service. This includes customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction.

Employer Highlights:
The Iowa Department of Revenue is a well-respected employer. We are focused on providing excellent customer service, while offering a wonderful team atmosphere, work-life balance, free parking, and casual attire. We offer a flexible working environment and opportunities to work from home with the ability to work from anywhere in the State of Iowa as long as it is your primary residence. We have a great total compensation package for all of our full-time employees, including:

• Iowa Public Employees' Retirement System (IPERS)
• Retirement Investors Club (RIC)
• Flexible Working Environment
• Health, Dental and Vision Insurance
• Vacation Leave
• Sick Leave
• Paid Holidays (9 days/year)
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability Insurance

The mission of the Iowa Department of Revenue is to serve Iowansthrough the responsible collection and generation of revenue to support the public good.

If you’re looking for a career with an organization that values its employees and customers, you’ve come to the right place.

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Graduation from an accredited four-year college or university with a bachelor’s degree in any field and experience equal to two years of full-time work in tax, accounting, bookkeeping, auditing, insurance, analysis of financial or business forms and data, or answering technical or tax-related questions.
2) All of the following (a and b):
a. One year of full-time work experience (as described in number one); and
b. A total of five years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.
3) Current, continuous experience in the state executive branch that includes experience equal to five years of full-time work in tax, accounting, bookkeeping, auditing, insurance, analysis of financial or business forms and data, or answering technical or tax-related questions.
4) Current, continuous experience in the state executive branch that includes experience equal to eighteen months of full-time work as a Revenue Examiner 2.

For additional information, please click on this link to view the job description.

Travel, including overnight travel, may be required for positions in this class. Employees must arrange transportation to and from assigned work areas.