Housekeeping Supervisor in Woburn, Massachusetts at Residence Inn Boston Woburn

Overview

The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Duties include:

• Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas.
• Inspect guest rooms, public areas, & heart of the house for cleanliness.
• Train, motivate, coach, counsel, & discipline staff members.
• Maintain a regularly scheduled cleaning program.
• Prepare weekly schedule.
• Maintain supply and linen inventories.
• Update room statuses in the computer.
• Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.

Responsibilities

Minimum Experience, Education, Skill & Physical Requirements:

• Previous experience in Housekeeping 3 to 5 years in Rooms/Operations
• Previous supervisory experience strongly preferred
• High School diploma or equivalent required
• Must be able to read, write, understand and speak the English language
• Bilingual Spanish or Portuguese preferred
• General knowledge of cleaning chemicals and their safety preferred
• Must be able to lift up to 20 pounds and carry up to 10 pounds
• Must be able to spend the majority of the day walking, twisting, bending, pushing and pulling
• Strong attention to detail required
• Must be able to work under pressure and simultaneously prioritize multiple projects
• Must be flexible in hours and days worked
• Must be capable of working in a fast paced environment with multiple interruptions
• Excellent communication and interpersonal skills with the ability to interact with many types of personalities