Front of House Food and Beverage Manager at Tetherow Resort – Bend, Oregon

Tetherow Resort is hiring a Front of House Food & Beverage Leader

Why Tetherow?

At Tetherow Resort we have a unique opportunity for you to lead a talented and versatile team and take our F&B operations to a new level. As the Front of House (FOH) F&B Manager you will oversee all resort front-of-house outlet and banquet operations. We take pride in providing a beautiful environment with great benefits and perks, where our team members can learn, grow, and thrive. We invite you to explore a career with us and join in the fun!

Who you are…

You are an experienced F&B professional with a passion for creating an exceptional guest experience. You understand the varied dynamics and requirements of successfully managing food and beverage operations and have a proven track record as a collaborative and skilled people manager and leader.

• You have multi-year progressive leadership experience overseeing all aspects of F&B front-of-house operations; prior resort/hospitality specific experience strongly preferred
• Have a proven ability to successfully lead, inspire, develop and motivate diverse teams
• You are strategic, analytical and have solid business acumen
• Have budget development and management experience, understanding of accounting and cost control procedures, service standards, purchasing, inventory, compliance, safety and recordkeeping requirements
• Have unparallel flexibility, stellar organizational skills, creativity, detail orientation and follow-through
• You have been successful and thrive in a fast-paced environment
• Have exemplary communication and listening skills, excellent interpersonal abilities and conflict resolution skills
• Have a demonstrated ability to work well as a leader and a member of a team; ability to communicate effectively with all position levels within an organization
• Have the ability to work a varied schedule, which may include early mornings, evenings, weekends, holidays and extended hours as business needs dictate
• Present a professional appearance and pleasant demeanor; you enjoy going above and beyond for your team and guests and you like to have fun while at work!

What you’ll do…

• Oversee daily front-of-house operations for banquets and six outlets, including fine dining, and work closely with the Executive Chef to ensure the success of the entire resort F&B operations
• Set expectations, train and hold F&B FOH teams accountable for demonstrating desired service behaviors
• Establish challenging, realistic, and obtainable goals to guide FOH operations and performance
• Monitor the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed
• Lead all front of house F&B team members, including hosts, servers, bartenders, supervisors and managers
• Regularly review and evaluate the degree of customer satisfaction in F&B, including banquet service; recommends new operating and marketing policies as necessary
• Facilitate the adequate scheduling and supervision of all F&B FOH team members, with optimal management coverage from opening to close of daily operations
• Identify opportunities to increase profits and create value by challenging existing processes, encouraging innovation, and driving necessary change
• Respond to member/guest inquiries and effectively resolve any issues
• Oversee the recruitment, training, development and career progression of FOH F&B team members and manage retention efforts
• Represent Tetherow Resort in a professional and exemplary, brand-centric manner, leading an engaged and motivated team to offer a phenomenal experience to our members and guests
• Communicate clearly and develops strong working relationships with all team members working in food and beverage operations and throughout the property, contributing to a positive and cohesive working environment

Extra Perks!

• Medical, dental and vision insurance coverage for eligible employees
• 401(k) plan with Company match
• Bonus eligibility
• Paid time off
• Golf privileges
• Discounts at Tetherow restaurants & Golf Shop
• Work within minutes of downtown Bend in one of the most beautiful settings in Central Oregon!

What are you waiting for? Click here, apply and join the team: https://tetherow.com/careers/