Risk Specialist at Pierce Transit – Lakewood, Washington

Pierce Transit is an independent municipal organization, dedicated to fulfilling the mission of improving people's quality of life by providing safe, reliable, innovative, and useful transportation services that are locally based and regionally connected.

Pierce Transit is currently recruiting for a customer focused and detail-oriented professional to fill the Risk Specialist job in our Risk Department located in Lakewood.

As the Risk Specialist, you will be responsible for supporting agency risk management programs by providing information and customer service, maintaining accurate logs, files and databases and preparing correspondence. The Risk Specialist is the first level in the risk job series and reports to the agency Risk Manager by providing administrative and data integrity support for the department.

BENEFITS:
At Pierce Transit, our employees’ health and wellbeing is important to us!
That’s why we offer four on-site gyms and an incredible Wellness Program in addition to excellent medical, dental, and vision packages.

Pierce Transit employees participate in the Washington Public Employees’ Retirement System (PERS) administered by the Department of Retirement Systems (DRS). Employees must elect to participate in PERS Plan 2 or PERS Plan 3. Employees who have participated in the Tacoma Employee’s Retirement System (TERS) may elect to continue to participate in that system.

Employees in the PERS system do not pay the 6.2% Social Security tax but are still responsible for a 1.45% payment for Medicare.

Pierce Transit offers $5,000 per year (up to a total of $18,000) in Tuition Assistance after your one-year anniversary. Certifications, and career skills must be connected to a job at Pierce Transit.

Pierce Transit provides an ORCA Card benefit for each employee and a family member. This benefit provides free access to service on Pierce Transit, Sound Transit, Community Transit, Everett Transit, King County Metro, Kitsap Transit, Seattle Monorail, Seattle Streetcar, King County Water Taxi and Kitsap Foot Ferry.

PAID LEAVE:

Full-time Pierce Transit employees receive 11 paid holidays, 2 personal paid holidays, eligibility to earn 2 wellness days, 6 days of major sick leave, and 22 days of paid time off (PTO) per year. PTO accrual rates increase per policy.

• Provides first line customer service and administrative support to and serves as administrative liaison for the Risk Department.
• Updates and maintains databases, develops reports, and assists with general liability claims.
• Maintains a variety of statistical and financial records and reports, including history of liability and value of vehicles.
• Monitors Agency's property damage claims and utilizes Agency's Enterprise Asset Management (EAM) system to create applicable work orders.
• Monitors drive license, commercial driver license and Department of Transportation (DOT) medical card database, identify expired licenses and report to appropriate person for action.
• Gathers, compiles, and reviews data from a variety of sources. Performs data entry and reviews input for accuracy and completeness.
• Provides input to the development of data quality metrics. Detects and troubleshoots data quality issues and propose practices to prevent problems and ensure accuracy through each phase of the processing life cycle.
• Responds to Public Records Requests and customer service inquiries.
• Attends various Risk Management related meetings and trainings.
• Maintains confidentiality.
• Demonstrates regular and consistent attendance.
• Performs related work as required.

Required:

• High school diploma, or equivalent and
• Three (3) years of related administrative experience or general risk experience (financial, operational, compliance, and/or cyber).

Desired:

• Associate Degree in Risk Management Public Administration, Business or related field.
• Public sector experience desired.

Knowledge, Skills, Abilities and Competencies

Knowledge of:

• Recordkeeping techniques
• Principles, practices, procedures, and terminology related to general liability, claims, and risk management
• Business English
• Standard office procedures
• Microsoft Office products

Skill in:

• Performing a variety of duties, often changing from one task to another of a different nature (multi-tasking)
• Customer service
• Communications (verbal and written)
• Data input
• Organizational/time management skills
• Attention to detail
• Computer and database skills

Ability to:

• Conduct research
• Analyze and interpret financial, statistical, and other information
• Establish and maintain effective working relationships
• Meet schedules and deadlines of the work
• Follow verbal and written instructions

Competencies

• Regularly meets expectations for work schedule, accomplishing assignments, and serving as a source of supply and support for the department, customers, and/or the organization.
• Demonstrates responsibility for, and handles accurately, the details associated with one’s work.
• Working effectively and productively with others, sometimes in a team setting. Working cooperatively, effectively and productively with internal and external customers.
• Speaks, writes, and listens effectively in a variety of circumstances, sharing information and ideas with others.
• Knowledgeable of appropriate data collection policy and procedures, filing systems, data management systems, and programs.
• Operates personal computer; accesses desired applications and utilizes needed programs, tools, and utilities.
• Ability to link technical project outcomes and tasks to needed results and strategic goals.

Physical Requirements:

• The position involves sedentary work, such as exerting up to 10 lbs. of force occasionally, a negligible amount of force frequently, or constantly having to lift, carry, push, pull or otherwise move objects.
• Involves sitting most of the time, with common physical demands involving desk or office related work.

Working conditions:

• This position works in an office environment relatively free from unpleasant environmental conditions or hazards.

Licensing, certifications and other legal requirements:

• Individuals must pass a background check.

Representation

• Non-represented

Education
Any required education must come from an accredited college or university whose accreditation is recognized by the U S Department of Education or the Council for Higher Education Accreditation (CHEA) or foreign equivalent.

Application Instructions
To be considered for this vacancy, you must apply online:

1. The online application must include a chronological work history and/or education, applicants must also attach resumes and/or cover letters as required to be considered for this position.
2. Applicants must also attach a cover letter stating how they meet the qualifications for the position in order to be considered. (Failure to submit a cover letter at the time of application will disqualify applicants from consideration)
3. At least 3 professional references to include a current or recent supervisor with names, phone numbers and email addresses.

READ THE FOLLOWING INFORMATION COMPLETELY:

• Carefully review your application for accuracy, spelling and grammar before submitting.
• Please ensure that your work history has been updated to include employment end dates as applicable.
• The initial screening of applications will be solely based on the information provided in the supplemental questions and the content and completeness of the "work experience" and "education" sections of your application at www.piercetransit.org/careers
• A resume will not substitute for completing the "work experience" section of the application.
• All information may be verified and documentation may be required.

For questions regarding this recruitment or assistance with the application process, please contact Pierce Transit Human Resources @ 253-581-8095 or jobs@piercetransit.org

If you are having technical difficulties creating, accessing or completing your application, please call NEOGOV toll-free at (855) 524-5627 or emailsupport@neogov.com.

Pierce Transit Is An Equal Employment Opportunity Employer
Pierce Transit has a strong commitment to the community we serve and our employees. As an equal opportunity employer, we strive to have a workforce that reflects the community we serve. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Pierce Transit's Equal Employment Opportunity (EEO) policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay and all other forms of compensation, including benefits, and all other terms and conditions of employment.