Host / Food Runner – The Bistro at Childress Vineyards at Childress Vineyards – Lexington, North Carolina

The Bistro at Childress Vineyards is seeking a polished, professional, and team-oriented Host / Food Runner to support both the guest arrival experience and dining room service. This dual-role position plays a key part in delivering a seamless, elevated dining experience—from the moment guests arrive to the timely delivery of their meals.

This role is ideal for someone who thrives in a fast-paced, guest-focused environment and enjoys both direct guest interaction and behind-the-scenes service support.

Key Responsibilities:
-Provide a warm, professional welcome to all guests, creating a positive and lasting first impression
-Manage seating and table flow efficiently while balancing guest preferences and server rotation
-Escort guests to tables, present menus, and ensure a smooth handoff to service staff
-Maintain and manage waitlists, accurately quoting and updating wait times
-Answer phones, assist with reservations, and respond to guest inquiries in a timely and professional manner
-Engage with guests to ensure satisfaction and communicate menu features, specials, and winery offerings
-Support servers by running food at certain times
-Deliver food quickly, accurately, and with proper presentation standards
-Communicate effectively with kitchen and service teams to ensure efficient ticket flow
-Ensure correct food delivery, including accommodating modifications and special requests
-Maintain cleanliness, organization, and stocking of service stations and dining areas
-Collaborate with front-of-house and back-of-house teams to ensure smooth daily operations
-Monitor and clean dining room, lobby, and restroom areas to uphold cleanliness and presentation standards
-Assist with to-go orders and basic payment processing as needed
-Adapt between host and food runner responsibilities based on business needs
-Consistently uphold Childress Vineyards’ standards of hospitality, professionalism, and service excellence

Qualifications
-Positive, professional demeanor with strong interpersonal and communication skills
-Ability to multitask and remain organized in a fast-paced environment
-Strong attention to detail and sense of urgency
-Team-oriented mindset with a willingness to support multiple areas of service
-Previous restaurant, hosting, or food running experience preferred
-Availability to work weekends, holidays, and occasional evenings
-Must be able to successfully complete a background check and drug screening

Physical Requirements
-Must be at least 18 years of age
-Ability to stand and walk for extended periods, up to and including the duration of a full shift
-Ability to lift, carry, push, and pull up to 45 pounds on a regular basis
-Ability to frequently bend, stoop, reach, and perform repetitive motions
-Ability to safely and efficiently navigate a fast-paced, crowded dining environment
-Comfortable working in both indoor and outdoor settings, including exposure to varying temperatures and kitchen heat
-Ability to communicate clearly and effectively with guests and team members

Join Our Team
If you’re looking to be part of a dynamic team that values hospitality, teamwork, and excellence, we encourage you to apply and become part of the Bistro experience at Childress Vineyards.