Housing Operations Manager at Boise City Housing Authority – Boise, Idaho

Job Title: Housing Operations Manager
Organization: Boise City / Ada County Housing Authorities (BCACHA)
Type: Full-Time, in-office; four 10-hour shifts (Monday–Thursday)
Location: 1001 S. Orchard St., Boise, Idaho 83705
Reports To: Executive Director
Salary: Grade 11, starting at $81,211

Position Summary
BCACHA is seeking a Housing Operations Manager to lead and oversee housing program operations across Public Housing, Section 8 New Construction, and Affordable Housing.
This senior staff role is responsible for ensuring programs run efficiently, remain compliant with HUD and regulatory requirements, and deliver high-quality, resident-focused services. The Housing Operations Manager will lead staff, streamline operations, and work closely with internal teams to support occupancy, compliance, and overall program success.

Key Responsibilities
• Lead, supervise, and support housing program staff
• Oversee daily program operations, performance, and workflows
• Ensure compliance with HUD regulations and agency policies
• Monitor occupancy, leasing activity, and program utilization
• Support resident relations and resolve complex issues
• Collaborate with Maintenance, Finance, and Compliance teams
• Assist with budgets, reporting, and program oversight
• Prepare for and supports external audits, reviews, and monitoring activities
• Represent the agency in public forums such as community meetings, vendor solicitations, legal proceedings and conferences.

Qualifications

Required
• Experience in public or affordable housing program management
• Strong knowledge of HUD programs and regulations
• Supervisory experience
• Strong problem-solving, and organizational skills
• Exceptional written and verbal communication skills

Preferred
• Experience with a Public Housing Authority
• Experience with Yardi or similar software systems
• Experience with audits or compliance reviews

License/Certification:
Driver's License (Required)

Benefits and perks:
• 4-day work weeks
• Health insurance (employee coverage as low as $10 per month)
• Dental and vision insurance
• Participation in PERSI (Public Employment Retirement System of Idaho)
• 13 paid holidays per year
• Paid vacation and sick time
• Employee Assistance Program

Work Location:
• This is a full-time, in office position based at 1001 S Orchard St, Boise ID 83705
• Travel may be required for meetings, training, or conferences
• The role may require additional hours during peak periods

How to Apply:
To apply, submit an application, resume, and cover letter to 1001 Orchard Street, Boise, ID 83705, or email to mvandercar@bcacha.org. Applications can be obtained from www.bcacha.org under the "About Us" tab and then under "Careers," or from our office at 1001 Orchard Street, Monday - Thursday between the hours of 10:00 AM and 5:30 PM.

A background check and pre-employment drug test are required prior to hire.

Equal Opportunity Employer:
BCACHA is an Equal Opportunity Employer. We encourage applicants from diverse backgrounds to apply.