Optical Sales Associate at Vision Integrated Partners (Midwest) – Kansas City, Kansas

Job Summary

At Vision Integrated Partners, we are a busy ophthalmology practice seeking an experienced Optical Sales Associate to join our dynamic team. The position of Optical Sales Associate requires the individual to meet the Basic Requirements and satisfactorily perform all or any combination of the Tasks and Responsibilities (listed below). This role focuses on customer service, sales support, and assisting patients with eyewear selection while supporting the overall operations of the optical department.

Understanding the importance of work-life balance, we want our team members to thrive personally and professionally. In addition to a rewarding career, we offer a comprehensive wellness package that includes exciting benefits such as:

• Competitive market pay!
• Excellent health insurance benefits
• Generous 401k matching program up to 5%, 100% vested starting day 1 of enrollment
• Paid time off, plus PTO rollover
• Paid holidays
• Free counseling and support services
• Employee Perk Package
• and so much more...

Some of the responsibilities include, but are not limited to:

• Greet patients and visitors courteously and professionally
• Answer telephones appropriately and direct calls as needed
• Assist customers with frame and lens selection
• Provide information regarding optical products, pricing, and promotions
• Maintain accurate patient and sales records
• Assist with purchasing, stocking, and maintaining frame inventory
• Maintain cleanliness and organization of the optical area
• Assist with daily reports, including basic sales and cash flow documentation

Experience Requirements

• A minimum of one (1) year previous retail, sales, or customer service experience preferred
• Ability to assist customers with eyewear selection based on comfort, lifestyle, and budget
• Basic computer skills required
• Good communication and organizational skills
• High degree of reliability, dependability, and accuracy

Customer Service / Interpersonal Skill Requirements

• Ability to handle and prioritize multiple tasks
• Ability to handle and manage stressful situations
• Ability to manage patients’ occasional anger, fear, or hostility in a professional manner

Basic Qualifications

• Minimum High School graduate or equivalent
• Preferably previous retail, sales, or customer service experience or training
• Preferably previous medical office or insurance experience or training
• Good communication and organizational skills
• Ability to establish and maintain positive patient rapport
• High degree of reliability, dependability, and accuracy

If you seek new adventures in patient care and are passionate about going above and beyond to ensure all patients are given the best care and patient experience, we want to hear from you... Please Apply!

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