Automotive Warranty Admin at Butler Ford – Ashland, Oregon

About Us:
Butler Ford is a trusted name in automotive sales and service, committed to delivering exceptional customer experiences. We are currently seeking a detail-oriented and organized Warranty Administrator to join our team.

Position Overview:
The Warranty Administrator is responsible for processing and managing warranty claims in a timely and accurate manner. This role plays a critical part in ensuring compliance with manufacturer policies while supporting the service department’s efficiency and profitability.

Key Responsibilities:

• Prepare, submit, and track warranty claims according to manufacturer guidelines
• Review repair orders to ensure accuracy and completeness before submission
• Communicate with technicians, service advisors, and manufacturers regarding claim details
• Monitor claim status and follow up on outstanding or rejected claims
• Maintain organized records of all warranty documentation
• Reconcile warranty payments and address discrepancies
• Stay up to date with manufacturer warranty policies and procedures

Qualifications:

• Previous experience in an automotive warranty or service administrative role preferred
• Strong attention to detail and organizational skills
• Excellent communication and problem-solving abilities
• Familiarity with dealership management systems (DMS) is a plus
• Ability to work independently and manage multiple tasks efficiently

Benefits:

• Paid time off (PTO) for vacation, personal, and sick days.
• Matching contribution to your 401K retirement savings plan.
• Employee discount on vehicle purchases, servicing, and parts.
• Medical, dental, and vision insurance coverage for you and your eligible dependents.
• Life insurance.
• Certified DailyPay partner.
• Employee assistance program.