Service Center Support 2 at Genex Service LLC – Wayne, Pennsylvania

Genex Service LLC
Service Center Support 2

US--Remote

Job ID: 26-18822
Type: Regular Full-Time
# of Openings: 1
Category: Customer Service & Support
Mitchell International, Inc.

Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

Be part of a team that makes a real difference.

Responsibilities

Service Center Support 2 - Social Security Disability Department

M - F 8:00 AM - 5:00 PM EST working hours

We are seeking a detail-oriented Service Center Support 2 professional to join our Social Security Disability Department. This role provides essential administrative and processing support for disability claims, focusing on accuracy and efficiency in a high-volume environment.

Key Responsibilities
* Review medical records to determine feasibility of medical claims
* Process disability applications and supporting documentation
* Perform data entry with high accuracy and attention to detail
* Verify documents according to established protocols
* Support accounting processes related to disability claims
* Prepare and manage outgoing correspondence and mailings
* Process orders and applications according to departmental guidelines
* Maintain confidentiality of sensitive personal and medical information

Qualifications

Qualifications
* High school diploma or equivalent required; Associate's degree preferred
* 1-2 years of experience in administrative support, preferably in healthcare, insurance, or government services
* Strong attention to detail and accuracy in data entry
* Basic understanding of medical terminology preferred
* Proficiency in Microsoft Office suite and database management
* Excellent organizational skills and ability to prioritize tasks
* Strong written and verbal communication skills

Working Environment
* Full-time remote position
* Focus on efficient processing of high-volume, transaction-oriented assignments
* Work within clearly defined protocols with some latitude for decision-making

Salary: