Contract Microsoft 365 Expert at EPIC Health System LLC – Southfield, Michigan

Location: Southfield, MI
Engagement Type: Contract
Department: HR Department

At EPIC Health, operational infrastructure is mission-critical. Our Microsoft 365 ecosystem powers communication, compliance, training, and cross-functional collaboration across a growing healthcare organization.

We are seeking a highly skilled Microsoft 365 Expert to architect, optimize, and scale our SharePoint and Power Automate environment — while also supporting light IT operations such as onboarding setup and user support.

This is not a passive maintenance role. This is a strategic builder role.

• Design and enhance SharePoint Online sites, hubs, and information architecture.

• Develop scalable site structures, document libraries, metadata, and permissions models.

• Improve user experience and adoption through intuitive design.

• Establish governance standards for structure, naming conventions, and lifecycle management.

• Design and deploy automated workflows for approvals, document routing, compliance tracking, reminders, and notifications.

• Integrate SharePoint, Outlook, Teams, Forms, and other Microsoft 365 applications.

• Replace manual processes with measurable, reliable automation.

• Monitor and optimize existing flows for performance and reliability.

• Build automated tracking systems for training compliance.

• Create dashboards and structured reporting tools.

• Support scalable engagement and communication systems.

• Ensure documentation is audit-ready and inspection compliant.

• Set up new user accounts (Microsoft 365, email, Teams, SharePoint permissions).

• Provide basic IT help desk support and troubleshoot user issues.

• Assist with system access, permissions, and account lifecycle management.

• Support onboarding processes by ensuring new hires have proper system configuration and access.

• Coordinate with leadership and compliance for secure access controls.

• Ensure solutions align with HIPAA and internal compliance standards.

• Maintain data security, access control, and documentation.

• Partner with compliance and leadership to protect system integrity.

• Translate operational needs into scalable technical solutions.

• Identify inefficiencies and automation opportunities.

• Provide documentation and knowledge transfer to internal staff.

• Manual processes are automated and trackable.

• SharePoint environments are structured, secure, and scalable.

• Onboarding workflows are efficient and standardized.

• Users receive timely IT support with minimal downtime.

• Leadership has visibility into workflows and performance metrics.

• Microsoft 365 is leveraged as a strategic operational platform.

• Advanced expertise in Microsoft 365, including:

  • SharePoint Online (architecture, permissions, governance)

  • Power Automate (cloud flows, triggers, approvals, integrations)

• 3–5+ years of hands-on experience designing and deploying solutions.

• Experience building governance frameworks in Microsoft 365.

• Strong understanding of data security and compliance.

• Ability to independently scope, design, and deploy solutions.

• Strong documentation and communication skills.

• Authorization to work in the U.S.

• Experience in healthcare or regulated environments.

• Familiarity with HIPAA-aligned system design.

• Experience with Power BI integrations.

• Microsoft 365 or Power Platform certifications.

• Lean or process improvement experience.

• Contract structure (project-based milestones or hourly).

• Defined scope with measurable deliverables.

• Potential for ongoing advisory engagement based on performance.

EPIC Health is building a high-performing, integrated healthcare organization grounded in innovation and operational excellence.

This role directly impacts:

• Workforce efficiency

• Training compliance

• Cross-functional collaboration

• Secure digital infrastructure

• Patient care delivery support

You won’t just maintain systems — you’ll architect infrastructure that scales with a growing organization.

Background check may be required based on system access level.