Loan Booker II at Hanover Community Bank – Mineola, New York

Location: Mineola, NY

About Us:

Hanover Bank– When you love your work and the people you work with, careers are made!

Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth.

Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals.

When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts!

Job Summary

Hanover Bank is looking for a full-time Loan Booker II to join our team! The Loan Booker reports directly to the Quality Control Officer. Responsible for onboarding and reviewing the loan portfolio to the core system as well as supporting the loan officers, branch personnel, and loan admin staff in a professional manner to ensure quality service. Responsible for training new hires.

Essential Job Duties and Responsibilities

Booking

• Responsible for the onboarding of Commercial, Residential, and SBA loans to the core system
• Process Extensions, Renewals, and Modifications
• Process transactions in accordance with loan fundings and settlement statements
• Work in conjunction with members of other LOBs to resolve any outstanding concerns
• Prepare Loan Reconciliation from Settlement Statements
• Update the closed loan log and closing calendar
• Responsible for the filing and verification of MERS

Customer Service:

• Review and respond to routine customer inquiries
• Return all inquiry calls within one business day

Administrative Support:

• Review daily GL reconciliations and clear outstanding items
• Process loan payments from general ledger entries, as well as loan-related wires and ACH transfers for payments/disbursements
• Ensure efficient and accurate processing of loan payments
• Review coworkers' daily work for accuracy and audit purposes
• Verify and keep records of all daily reports assigned
• Act as a processor or reviewer of daily rate changes
• Update the system accordingly for items such as ACH set-up, address changes, etc
• Resolve loan officer issues related to newly booked loans
• Monitor tickler reports to ensure ticklers are processed in a timely manner

Additionally, but not limited to:

• Provide primary and backup coverage on processes as needed
• Assist with department projects as required
• Maintain/update assigned procedure documents
• Other duties assigned

Education and Experience

• Associate or bachelor’s degree in business, finance, or related field preferred, but not required
• 3–5 years of loan operations, loan booking, or related banking experience required

Skills and Abilities

• Excellent verbal and written communication skills
• Ability to interact with a diverse group of people with professionalism
• Excellent Organizational skills
• Highly motivated and flexible
• Committed to learning new skills
• Basic PC, Network, E-mail, Director, Internet, Word Processing

Our Benefits:

Health & Wellness Benefits

· Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options)

· Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D)

· Company-paid Long-Term Disability Insurance

Voluntary Benefits

· Additional Life and AD&D Insurance for employee, spouse, and dependents

· Voluntary Short-Term Disability Insurance

· Pet Insurance

· Legal Services Plan

· Accident Insurance

· Hospital Indemnity Insurance

· Cancer Care Insurance

Retirement

· 401(k) Plan with Company Match

Time Off & Recognition

· Paid Personal Time Off (PTO)

· Paid Company Holidays

· Annual Performance Bonuses

· Annual Salary Increases

Employee Engagement

· Company-sponsored Events

· Employee Contests and Recognition Programs

Hourly Wage: $26.00 - $31.00; placement within this range will vary based on experience and skill level.

Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.