Parts Counter Person in Fort Walton Beach, Florida at Toyota of Fort Walton Beach

Job Summary

Oversee the parts sales process from start to finish while delivering excellent service to internal and external customers.

General Accountabilities

• Communicate with customers regarding parts status
• Communicate with staff and customers in a friendly, professional manner
• Read and understand parts catalogs to accurately look up parts
• Answer phone calls, providing price quotes and other information
• Provide high-level service to both internal and external customers
• Pull and fill orders from stock
• Perform weekly bin checks to ensure inventory accuracy
• Notify Parts Manager of out-of-stock parts or materials needing immediate attention
• Locate out-of-stock parts from outside sources and submit emergency orders when needed
• Ensure all internal parts requests are billed on service repair orders
• Receive payments from retail customers or obtain credit authorization
• Set up orders for daily shipment, delivery, or pickup

Qualifications

• No experience required
• Ability to work in a fast-paced environment
• Strong organizational and time management skills
• Ability to read and interpret safety rules, operating instructions, and procedure manuals
• Ability to calculate discounts, percentages, and other basic math functions

Pay & Perks

• Paid holidays & paid time off
• Paid training

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability Plans
• 401(k) with company participation

Education Requirements

• Must be 18 years or older