HR Manager at Crestview Management, LLC – Anchorage, Alaska

Hilton Anchorage is seeking an experienced Human Resources Manager to lead all HR functions for a large, full-service union hotel in downtown Anchorage. This role is responsible for recruitment, employee relations, labor relations, compliance, benefits administration, and training for a workforce that expands to 100+ employees during peak season.

The ideal candidate has the ability to support both operational leaders and hourly team members in a fast-paced hospitality environment. This position plays a key role in maintaining a positive workplace culture while ensuring compliance with union agreements, Hilton standards, and Alaska labor laws.

• Serve as primary HR contact for all team members and department leaders

• Manage employee relations, coaching, counseling, and conflict resolution

• Support union labor relations and ensure compliance with collective bargaining agreements

• Coordinate with union representatives regarding grievances, discipline, and contract interpretation

• Maintain a positive, respectful, and professional work environment aligned with Hilton values

• Lead full-cycle recruitment for all hotel positions (front desk, housekeeping, engineering, F&B, admin, etc.)

• Develop seasonal hiring strategies to support peak summer staffing

• Conduct interviews, extend offers, and coordinate onboarding

• Maintain job postings on Indeed and other platforms

• Support J1 visa coordination and seasonal workforce planning as needed

• Facilitate new hire orientation and brand onboarding

• Ensure compliance with Hilton brand standards and required trainings

• Support leadership development and departmental training initiatives

• Maintain training records and certifications

• Partner with Payroll and Finance to ensure accurate processing of payroll and benefits

• Administer benefits enrollment, leave management, and workers compensation

• Ensure compliance with federal, state, and local labor laws, including Alaska labor regulations

• Maintain HR files, I-9 compliance, and personnel records

• Support audits and prepare required reports

• Maintain employee handbook and policies

• Support performance management and annual reviews

• Track attendance, disciplinary actions, and documentation

• Prepare HR reports for leadership (turnover, staffing levels, etc.)

• Partner with department leaders on workforce planning and scheduling compliance