HVAC Team Lead in Charlotte, North Carolina at SST Direct

Seeking an HVAC Team Lead with commercial service experience for a direct hire opportunity with our client in Charlotte, NC.

This position offers full benefits including PTO, Medical, Dental, Vision and 401k with a company match!

Pay: $40 - $55 hourly (based on experience)

The HVAC Team Lead will lead field operations, manage a team of commercial HVAC technicians, and ensure consistent delivery of high-quality service and installations. The ideal candidate will possess deep technical knowledge of commercial HVAC systems, strong leadership capabilities, and a commitment to safety, quality, and customer satisfaction

Responsibilities:

• Lead by example with a positive, customer-focused attitude and professional appearance.
• Support management in setting goals, aligning team performance with company objectives, and driving company initiatives.
• Coach and mentor team members through regular feedback, KPI reviews, and hands-on guidance.
• Promote a strong safety culture, ensuring compliance with OSHA standards and proper PPE usage.
• Coordinate daily service operations, ensuring timely job completion, accurate documentation, and high customer satisfaction.
• Collaborate with Service Coordinators and support parts ordering to meet project timelines.
• Assist with sales efforts, including identifying opportunities, supporting estimates, and reviewing quotes.
• Ensure team proficiency with HVAC tools, OEM/vendor apps, and support rollout of new technology and processes.
• Maintain strong driver performance and participate in on-call rotation.
• Perform other duties as assigned.

Qualifications:

• 15+ years of commercial/industrial HVAC service experience.
• Proven experience supervising or mentoring field technicians.
• EPA Universal Certification (required).
• Strong diagnostic and troubleshooting skills.
• Proficient with HVAC software and OEM/vendor tools.
• Solid knowledge of OSHA regulations and safety practices.
• Strong communication, leadership, and organizational skills.
• Ability to read and interpret technical documents and schematics.
• Valid driver’s license with clean record; able to pass background check and drug screen.

If you are interested in learning more about this role, please submit your resume for immediate consideration!

INDH