Team Lead - Case Management (RN or LMSW/LGPC) - Grace Medical Center in Baltimore, Maryland at LifeBridge Health
LifeBridge Health
Baltimore, Maryland, 21223, United States
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Job Description
JOB SUMMARY:
This position will provide feedback on daily care management processes, productivity, and staffing issues to the Manager of Care Management. The Case Management Lead will balance an assigned CM workload and provide mentoring to CM staff as necessary to ensure compliance with discharge planning standards. Will act as a first line resource for the CM staff and the first point of contact for issues related to daily CM activities.
- Oversees the daily activities ensuring department standards are met, and provides real-time mentoring, advisement, and education to CM staff following CM processes
- Work with the CM Manager on the day-to-day activities of the department, including but not limited to assisting in creating staff schedules and ensuring adequate coverage.
- Quality and productivity monitoring of staff work and documentation in EMR and EMR tools.
- Guide staff toward desired outcomes, setting high-performance standards and delivering quality services.
- Communicates professionally, clearly, and assertively,
- Excellent written and oral communication skills.
- Excellent interpersonal skills.
- Ability to work independently with little to no supervision.
- Strong organizational skills and ability to proactively prioritize needs and effectively manage resources with positive outcomes.
REQUIREMENTS:
- Minimum 1 year of experience; 3+ years of experience highly preferred
- Masters Degree in Social Work/Counseling
- LMSW/LGCP license in MD required; LCPC/LCSW-C preferred
- Case Management Certification preferred
- Will consider RNs that have dual training with MSW
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Job Location
Baltimore, Maryland, 21223, United States
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