Clinical Director at LATIN AMERICAN HEALTH ALLIANCE – Worcester, Massachusetts

CLINICAL DIRECTOR
Residential SUD \
Hector Reyes House (HRH)
Latin American Health Alliance
27 Vernon St, Worcester, MA 01610
Reports To: Executive Director
Salary: $75,000 – $85,000/year

About Our Organization:
The Latin American Health Alliance (LAHA) is a dedicated non-profit organization based in Central Massachusetts, focused on improving the health and well-being of underserved communities, particularly Latinx population. We provide culturally sensitive addiction recovery services, healthcare access, and educational support. Our mission is to foster long-term health, stability, and empowerment, promoting sustainable solutions for individuals facing significant challenges related to substance use disorders.

Why This Role Matters and What It Offers You:
This is a senior leadership opportunity to shape clinical culture at one of Central Massachusetts’ most mission-driven residential recovery programs. You will lead a dedicated multidisciplinary team, influence program design and policy, and make a measurable difference in the lives of Latino men on the path to recovery.
LAHA provides organizational support including ongoing professional development funding, CEU reimbursement, collaborative executive leadership, and a team deeply committed to culturally responsive care.

Your Leadership Impact:
Shape and sustain a high-quality, evidence-based clinical environment across a multidisciplinary residential team.
Lead clinical supervision for licensure-track, masters-level, bachelors-level, and recovery specialist staff; directly influencing their professional growth.
Drive program development and clinical model design in collaboration with executive leadership.
Serve as the senior clinical voice at case conferences, treatment team meetings, and complex consultations.

Mission Alignment:
LAHA’s work is grounded in cultural responsiveness, social justice, and whole-person care. The Clinical Director is expected to embody and advance these values — modeling trauma-informed, equity-centered leadership for staff and clients alike.
Organizational Support Available
Direct access to and collaboration with the Executive Director on policy, program, and strategic decisions.
Partnerships with external psychiatric and medication coordination providers to support integrated care.
Professional development budget, CEU reimbursement, and a flexible schedule to support work-life sustainability.
A team culture that values accountability, cultural humility, and mission-driven practice.

ESSENTIAL DUTIES & RESPONSIBILITIES:
The essential functions include, but are not limited to, the following:
Clinical Operations
Oversee all clinical operations including assessments, treatment planning, service delivery, discharge planning, and continuity of care.
Oversee intake, screening, and admission processes, including ASAM placement criteria, eligibility verification, and coordination of referrals.
Lead case conferences, treatment team meetings, and complex clinical consultations to ensure coordinated, client-centered care.
Provide clinical oversight for crisis intervention, safety planning, behavioral escalations, and coordination with emergency or external providers when needed.
Supervision, Training & Team Leadership
Provide clinical leadership and supervision to a multidisciplinary team of case managers, recovery coaches, and medication specialists.
Guide staff in the use of evidence-based practices: Motivational Interviewing, CBT, trauma-informed care, harm-reduction strategies, relapse-prevention planning, and co-occurring disorder treatment.
Develop, implement, and facilitate ongoing clinical training, professional development, and corrective coaching to strengthen staff performance and clinical quality.
Promote a professional, ethical, trauma-informed, and culturally responsive clinical environment for both clients and staff.
Compliance, Quality & Policy
Ensure strict adherence to HIPAA, 42 CFR Part 2, and all privacy and security requirements for protected health information.
Collaborate with executive leadership to develop, update, and enforce clinical policies, procedures, and workflows aligned with regulatory and organizational requirements.
Maintain compliance with DPH, BSAS, and support preparation for audits and corrective action plans.
Support program development, clinical model design, and implementation of new services or treatment tracks.
Utilization Management & Documentation
Complete and oversee insurance authorizations, concurrent reviews, continued-stay requests, and clinical justifications in collaboration with utilization review and billing teams.
Maintain accurate, timely clinical documentation consistent with regulatory and payer requirements.

QUALIFICATIONS:
We encourage candidates who are mission-aligned and bring strong SUD/residential expertise to apply. The following outlines required qualifications and areas where additional experience is valued.
Required Qualifications
Licensure: Active LICSW, LMHC, or LADC1 license in Massachusetts, in good standing.
Language: Bilingual proficiency in English and Spanish (speaking and writing).
Clinical Experience: Minimum 3 years post-licensure clinical experience in SUD treatment, including co-occurring mental health disorders.
Supervisory Experience: Minimum 2 years supervisory or clinical leadership experience in a behavioral health or residential setting.
Cultural Competency: Demonstrated cultural sensitivity and experience working with Latino/Latinx communities.
Commitment: Dedication to supporting Latino men with substance use disorders and advancing diversity, equity, and social justice.
Preferred Qualifications
Experience with ASAM criteria, BSAS licensing, and state/federal residential program compliance (DPH, CARF/Joint Commission).
Familiarity with utilization management processes, including insurance authorizations and concurrent review documentation.
Formal training or certification in evidence-based modalities such as Motivational Interviewing, CBT, or EMDR.
Experience with EHR or clinical documentation systems in a residential or outpatient behavioral health setting.
Prior experience in a nonprofit or community health center environment.

BENEFITS & WORK ENVIRONMENT
✓ Health / Dental / Vision Insurance
✓ CEU Reimbursement
✓ Generous Paid Time Off ✓ Professional Development Opportunities
✓ 401(k) Plan
✓ Flexible Schedule