Assistant Branch Manager at UNITED COMMUNITY BANK – Cashiers, North Carolina

Assistant Branch Manager

The Assistant Branch Manager supports the Branch Manager in a wide range of customer service and sales activities, as well as lending operations to drive branch growth. This role involves mentoring, developing, and supervising branch staff, while actively participating in achieving sales and service goals. The Assistant Branch Manager also focuses on strengthening customer relationships through outbound calls and customer profiling and takes on a management role in the Branch Manager’s absence.

What You’ll Do:

• Assist the branch manager with overall branch operations.
• Operate a Teller window during peak times or staffing shortages.
• Compile monthly reports on Teller Transactions and Over/Short Reports.
• Conduct interviews and complete loan applications for consumer and small business loans.
• Stay updated on training and regulations related to lending, deposits, and branch operations.
• Generate new relationships and accounts, actively cross-selling bank products and services.
• Update and monitor sales activities using 360 View.
• Maintain and enforce security policies and procedures.
• Help achieve branch sales, deposit, and loan growth targets.
• Motivate, train, and coach employees to meet branch goals.
• Assist with work schedules, performance reviews, and disciplinary actions.
• Represent the financial institution in community activities and business development.
• Ensure compliance with NMLS registration and renewal requirements, including fingerprinting and background checks.

What We’re Looking For:

Required Skills & Experience:

• Minimum 3 years of sales and service experience in a retail or financial services business.
• Consumer/residential lending experience preferred.
• Supervisory experience.
• Good interpersonal communication skills.
• Proficient in Microsoft Office programs.
• Strong written and verbal communication skills.
• Ability to adapt to change.

Preferred Skills:

• Knowledge of Consumer and Small Business Lending Operations, Teller and CSR functions, bank products and services.
• Background in financial operating policies and procedures, banking regulations (state and federal), employee development, and public relations.

Conditions of Employment:

• Must be able to pass a criminal background & credit check
• This is a full-time, non-remote position

FLSA Status:

Ready to take your career to the next level? Apply now and become a vital part of our team!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.