Membership Recruitment Manager at GIRL SCOUTS IN THE HEART OF PA – Scranton, Pennsylvania

Position Summary:

The Membership Recruitment Manager supports the Director of Membership Recruitment with the development and implementation of the council membership recruitment strategy for new girls and adults.

Key Responsibilities:

• Build relationships with various community locations including schools, faith-based institutions, and libraries within GSHPA's 30-county footprint for the purpose of reaching potential new members.
• Coordinate with various community locations to facilitate the delivery of Girl Scout recruitment information/materials.
• Identify and schedule events at various community locations for Recruitment Specialists to attend.
• Supervise and coach Recruitment Specialists to help them effectively implement the recruitment strategy in the field.
• Attend recruitment events and give presentations throughout assigned territory.
• Collaborate with the Senior Manager, Membership Data to ensure effective conversion of leads.
• Collaborate with the Membership Engagement Department to identify opportunities for girl and volunteer recruitment/placement.
• Collaborate with other GSHPA departments to leverage existing programs and platforms to support recruitment campaigns.
• Evaluate reports from events, activities, and follow-up rates and provide suggestions for improvements to the recruitment strategy.
• Work alongside the Director of Membership Recruitment to improve processes that ensure a streamlined approach to membership recruitment and conversion that simplifies administrative processes and focuses on an excellent customer experience for all prospective members from the initial interest through the time that membership has been purchased.
• Work alongside the Director of Membership Recruitment to drive volunteer and girl membership growth that meets the council's new member goals based on data.

• Bachelor's degree required.
• Five years' previous experience with sales preferred.
• Two years supervisory preferred.
• Proficient in MS Office, Adobe Acrobat, and virtual meeting platforms. CRM experience preferred.
• Strong written and verbal communication skills with attention to detail.
• Strong organizational and time management skills.
• Effectively identify, analyze, and solve problems.
• Adapt well to changing circumstances, direction and strategy.
• Ability to effectively work with diverse individuals in a professional manner.
• Possess and maintain a valid driver's license; access to reliable transportation required.
• Pass and maintain required background clearances.
• Travel throughout the organization's 30-county footprint, as needed.
• Efficiently operate standard office equipment.
• Lift/carry up to 25 lbs.
• Sitting, standing, or walking for a moderate period of time is required.