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Room Attendant - Housekeeper in Pasadena, California at The Hotel Dena

Employment Type: Full-Time
The Hotel Dena
Pasadena, California, 91101, United States
Posted on

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Job Description

Overview

Opportunity: Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards.

Your Growth Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Your Focus

  • Greet guests upon interaction with a warm and friendly greeting.
  • Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures; dust furniture, walls or equipment.
  • Notify managers concerning the need for repairs in guest rooms.
  • Process guest items left in rooms according to lost and found policy.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform house person and lobby attendant duties when short staffed or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skills

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Understand and communicate in English.

HHM Hotels Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It



Responsibilities

  • Greet guests upon interaction with a warm and friendly greeting.
  • Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures; dust furniture, wallsor equipment.
  • Notify managers concerning the need for repairs in guest rooms.
  • Process guest items left in rooms according to lost and found policy.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform house person and lobby attendant dutieswhen short staffed or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
    Ensure overall guest satisfaction.
  • Perform other duties as requested by management.
  • Position Requirements

    • High School diploma preferred.
    • Previous housekeeping experience required or equivalent training.
    • Understand and communicate in English.

    Work Environment and Context

    • Work schedule varies and may include working on holidays, and weekends.
    • Requires standing for extended periods, walking, pushing, reaching, lifting up to 25 pounds,
      bending and kneeling.
    • Use cleaning chemicals.

    Job Location

    Pasadena, California, 91101, United States

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