Pharmacy Patient Specialist - Full-time at Avera – Sioux Falls, South Dakota

Award Winning Health Care: Avera has been named among the nation’s 15 Top Health Systems, Forbes list of America’s Best-in-State Employers and Level 10 Most Wired Health Care Organization by CHIME.

Culture: Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

You Belong at Avera: Competitive pay, front-loaded PTO and options for free health insurance, sign-on bonuses, various shifts to fit your lifestyle and opportunities for career growth.

Join the Avera Pharmacy to improve patient outcomes!

This position may be eligible for a $4,000 sign on bonus!

Position Highlights:

• Work directly with patients to provide services in a compassionate manner.
• Work collaboratively with other members of the team.

Job Summary

Works proactively with pharmacy patients to provide comprehensive financial planning and financial advocacy. Responsible for prescription insurance verification, prior authorizations and compassionate care medication programs. Works to reduce access and financial barriers to medications for patients. Provides superior customer service; facilitates third party and patient billing for pharmacy patients. Secures pharmacy patient accounts to ensure payment of medications; provides problem solving for patients and internal customers. Need working knowledge of insurance, Medicare and basic accounting principles. Able to deal with phone conversations, correspondence, or direct contact with people about billing issues. Coordinates work flow with other members of the healthcare team to ensure a productive and efficient environment.

Education and/or Experience

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience required.
• Minimum of 1 year experience as a certified pharmacy technician required.
• Completion of Pharmacy Technician Technical Program preferred.

Certification/Licensure/Registrations

• Certified Pharmacy Technician by the National Pharmacy Technician Certification Board required. If not yet certified, the candidate has 90 days from date of hire to obtain Certification.
• Registration with the South Dakota Board of Pharmacy required within 30 days of employment.

What Makes Avera Special?