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CLINIC OFFICE COORDINATOR in Culpeper, Virginia at Novant Health UVA Health System Culpeper Medical Center - Kevin

Job Function: Medical
Novant Health UVA Health System Culpeper Medical Center - Kevin
Culpeper, Virginia, 22701, United States
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Job Description

CLINIC OFFICE COORDINATOR

  • POSITION OVERVIEW
    • Coordinates scheduling, registrations, pre-registrations, insurance verification eligibility, and authorizations for hospital services.
    • The following is a summary of the major essential functions of the job. The incumbent may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time:
      • Schedules and registrars patients for the outpatient clinic.
      • Verifies eligibility for patients and ensures all pre-authorizations, referrals, and pre-certifications are obtained as necessary by working closely with the physician offices, Utilization Review and Business Office Departments.
      • Provides comprehensive financial counseling services and guidance related to complicated medical diagnoses, procedures and pharmaceuticals to patients.
      • Coordinating financial issues with clinical process by interacting with staff such as Social Work, Nursing, Physicians, Pharmacy and Management.
      • Coordinates appeals denied for no pre-authorization, assisting the patient, physician office and the insurance company.
      • Perform other job-related duties as directed by the Supervisor.
  • EXEMPTION STATUS
    • Non-exempt
  • REQUIREMENTS
    • Education:
      • High School Diploma or GED preferred.
      • Associate's Degree or equivalent combination of education and experience preferred.
    • Experience:
      • Minimum two years related experience (admitting, business office, scheduling).
    • Knowledge, skills and abilities required:
      • Knowledge of basic medical terminology.
      • Ability to communicate both verbally and in writing.
      • Ability to type 30 words per minute.
      • Background of insurance knowledge is required for certain tasks assigned.
      • Background/knowledge of government/state and patient assistance programs is preferred.
      • Working knowledge of ICD-10 and CPT coding is preferred.
      • Ability to comprehend insurance cards
      • Ability to deal directly with the public.
      • Strong computer skills. Proficiency in Windows and Microsoft Office preferred.

Job Location

Culpeper, Virginia, 22701, United States

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