CLINIC OFFICE COORDINATOR at Novant Health UVA Health System Culpeper Medical Center - Kevin – Culpeper, Virginia
Novant Health UVA Health System Culpeper Medical Center - Kevin
Culpeper, Virginia, 22701, United States
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Job Function:Medical
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About This Position
CLINIC OFFICE COORDINATOR
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POSITION OVERVIEW
- Coordinates scheduling, registrations, pre-registrations, insurance verification eligibility, and authorizations for hospital services.
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The following is a summary of the major essential functions of the job. The incumbent may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time:
- Schedules and registrars patients for the outpatient clinic.
- Verifies eligibility for patients and ensures all pre-authorizations, referrals, and pre-certifications are obtained as necessary by working closely with the physician offices, Utilization Review and Business Office Departments.
- Provides comprehensive financial counseling services and guidance related to complicated medical diagnoses, procedures and pharmaceuticals to patients.
- Coordinating financial issues with clinical process by interacting with staff such as Social Work, Nursing, Physicians, Pharmacy and Management.
- Coordinates appeals denied for no pre-authorization, assisting the patient, physician office and the insurance company.
- Perform other job-related duties as directed by the Supervisor.
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EXEMPTION STATUS
- Non-exempt
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REQUIREMENTS
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Education:
- High School Diploma or GED preferred.
- Associate's Degree or equivalent combination of education and experience preferred.
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Experience:
- Minimum two years related experience (admitting, business office, scheduling).
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Knowledge, skills and abilities required:
- Knowledge of basic medical terminology.
- Ability to communicate both verbally and in writing.
- Ability to type 30 words per minute.
- Background of insurance knowledge is required for certain tasks assigned.
- Background/knowledge of government/state and patient assistance programs is preferred.
- Working knowledge of ICD-10 and CPT coding is preferred.
- Ability to comprehend insurance cards
- Ability to deal directly with the public.
- Strong computer skills. Proficiency in Windows and Microsoft Office preferred.
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Education:
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Job Location
Culpeper, Virginia, 22701, United States
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