Technical Marketing Engineer at Samsung SDI America Inc – Auburn Hills, Michigan

Technical Sales (Electrical Vehicle Batteries):

- Identify and develop new business opportunities through technical promotion and customer engagement.

- Collaboration with sales and product planning teams to understand customer needs and provide technical solutions to secure the contracts.

Battery Development Support & Program Coordination

- Coordinate with HQ cell & module/pack development and program management teams to align on customer requirement, technical specifications, and project milestones until mass production launch.

- Participate in customer meetings, collect feedback, and provide real-time communication between customer and HQ to support development activities.

Customer Interface & Relationship Building

- Be the main technical contact between customers and Korea HQ, making sure insight including customer needs, preferences, and trends are shared clearly and on time.

- Build and maintain strong technical relationships with key stakeholders at customer organizations.

- Provide timely responses to customer inquiries and help solve technical issues efficiently.

- Demonstrate a customer-first mindset focused on trust-building and long-term relationships.

Technical Communication

- Communicate complex technical concepts clearly to both technical and non-technical audiences.

- Support internal and external communication with clear reports, technical presentations and meeting summaries.

Industry Insight & Market Intelligence

- Build networks across the North America Li-battery industry, including potential customers and suppliers.

- Participate in industry events and technical forums to stay updated on new technologies, market trends, and competition landscape.

REQUIREMENTS

- Good understanding of battery cell & module/pack designs, electrochemistry, or battery system integration

- Experience in a customer-facing technical role, preferably in the Li-ion battery, or EV industry

PREFERRED

- Excellent verbal and written communication skills, both in technical and business contexts

- Ability to interpret and explain complex technical discussion in a simple and clear way

- Ability to prepare clear emails, reports, presentations, and meeting minutes

- Experience working in cross-functional environments across engineering, product, and commercial teams

- Skill at managing multiple projects and tasks in parallel

- High sense of responsibility and responsiveness

- Strong customer relationship management skills

- Experience working with international organization in Asia or Europe

- Willingness to travel domestically and internationally when needed

- Adaptability to working with multiple time zones including handling frequent early morning and evening calls

- Adaptability to fast-paced environments with tight deadlines

- Curiosity and adaptability to evolving battery technologies and market trends

INTERNAL TRAINING REQUIREMENTS

QUALITY ASSURANCE REQUIREMENTS

HEALTH & SAFETY REQUIREMENTS