Quality Assurance Specialist - Behavioral Health at Wisconsin Community Services – Milwaukee, Wisconsin

Job Summary:

The Quality Assurance Specialist works in collaboration with the Behavioral Health Quality and Data Manager who is responsible for quality assurance, auditing, data reporting and entry, and administrative support within the Behavioral Health Division at Wisconsin Community Services (WCS). This work includes collecting and reporting data for program goals, objectives, and performance standards within the division, including CCS, UP, CLTS, and behavioral health programs.

Essential Duties and Responsibilities:

• Support quality assurance functions to ensure programs remain in full contract compliance.
• Provide clerical support to Youth and Adult Behavioral Health Programs at WCS.
• Perform data entry and quality assurance assistance for Unlimited Potential, monthly Medicaid checks and Functional Screens for Adult CCS, Medicaid checks for Hub and Spoke.
• Utilize Microsoft Suite programs (Lists, Forms, Excel, Outlook, etc.) and agency database (AWARDS) to enhance organization of quality assurance data.
• Assist in special project requests from the Behavioral Health Services Leadership Team assigned by Administrative Coordinator.
• Assist in training and onboarding for programs integrating and utilizing agency data system, as needed.
• Other duties as assigned.