Finance Operations and Program Lead at Bazaarvoice – Austin, Texas

About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

Its official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

We are seeking a Finance Operations and Program Lead . The leader in this role will be the engine behind our most critical financial and operational initiatives. Reporting directly to the VP of Finance Operations, you will bridge the gap between high-level strategy and granular execution, ensuring that our Quote-to-Cash (Q2C) processes, system implementations, and cross-functional rollouts are executed with precision. You will serve as a strategic bridge between Finance Operations and the broader organization (Sales, Services, Pricing & Packaging), frequently acting as the primary delegate for Finance leadership in cross-functional program steering. This role requires a unique blend of CRM and ERP systems knowledge, process design, and executive communication.

At Bazaarvoice, we carefully consider multiple factors when determining compensation. Since we believe the transparency and integrity builds trust, we want to share that we expect the base salary for this position to be in the range listed above and is based on Bazaarvoice's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level. While this is a good faith estimate of the expected base pay range, Bazaarvoice reserves the right to pay outside this range if these assumptions and understandings are modified as we progress through the interview process. Your recruiter can share more about the salary range and total compensation package during the hiring process. If this compensation is somewhere close to your desired range, we encourage you to apply!

We see our own success through our customers outcomes.

We approach every situation with a customer first mindset.

We believe in the power of authentic feedback because its in our DNA.

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Our energy is contagious, because we hire for passion, drive & curiosity.

We love what we do, and because were laser focused on our mission.

We seek to innovate as we are not content with the status quo.

We embrace agility and experimentation as an advantage.

We bring our whole selves to the mission and find value in diverse perspectives.

We champion whats best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the worlds smartest network of consumers, brands, and retailers.