Evaluation Specialist at West Cliff University – Irvine, California

What if your next job wasn’t just a role, but a place where you truly felt valued, inspired, and empowered? Imagine working for a company that’s dedicated to educating, inspiring, and empowering others, while fostering a family-like atmosphere that genuinely respects and appreciates every team member. Now, imagine that this company also offers:

• A flexible hybrid work schedule
• Strong, guiding values that drive everything we do
• Outstanding benefits to support your well-being
• The opportunity to make a meaningful impact every day

Does that sound like a place where you’d thrive?

If so, keep reading, because this is exactly what Westcliff University is all about. Here’s a glimpse of what makes our culture amazing:

At Westcliff, we strive to be the best in all we do, celebrating and supporting each team member as we grow and succeed together. As a global leader in innovative education, we’re known for our transformative, tech-driven programs and our unwavering commitment to excellence, and social responsibility.

Our tagline – Educate. Inspire. Empower. – perfectly sums up our mission: to create opportunities for students and employees to achieve success through hard work and empowerment. Diversity and inclusion are at our core. At Westcliff, we embrace diversity in every form.

By joining the Westcliff team, you’ll have the chance to leave your personal mark on a growing institution, helping us shape the future of education while being part of a supportive and innovative community. Ready to feel inspired and appreciated while making a real difference? Apply now, and let’s grow and succeed together!

Evaluation Specialist

The Evaluation Specialist plays a central role in advancing Westcliff University’s mission by designing, implementing, and managing evaluation and assessment activities that support institutional effectiveness, academic and co-curricular quality, and strategic improvement outcomes. This position leads structured processes for assessing co-curricular programs and partners with the Business Intelligence team to evaluate university unit effectiveness and conduct external market trends and program competitive analyses, and supports learning assessment. This position is part of the Assessment Office, reporting to the Sr. Director of Academic Initiatives and Institutional Effectiveness. The ideal candidate brings strong analytical abilities, experience with Power BI dashboard design and navigation, high proficiency in data interpretation, and a commitment to continuous improvement.

Key Responsibilities and Duties:

• Lead management and continuous refinement of a standardized co-curriculum assessment framework, process and practices that ensure cocurricular offerings aligned with university core competencies.
• Drive continuous improvement by managing data aggregation and validation, analyzing results, and disseminating actionable findings and dashboards to stakeholders.
• Serve as the primary consultant for assessment methodology, delivering workshops and training to enhance co-curriculum assessment consistency.

• Conduct external market research, including market demand analysis, competitor positioning, and program differentiation, integrating internal performance data to benchmark academic programs against peer and aspirational institutions.
• Produce comparative reports and competitive intelligence summaries that translate complex data into clear, actionable insights to inform program development and institutional improvement strategies.
• Guide department leaders in establishing, refining, and monitoring KPIs across institutional service areas and academic support units.
• Partner with stakeholders to analyze performance trends, identify opportunities for improvement, and develop data-driven recommendations that enhance operational efficiency, service quality, program relevance, and competitiveness.
• Support the Sr. Director of Institutional Effectiveness in communicating findings and recommendations to senior leadership to inform strategic planning and continuous improvement initiatives.

3. Learning Assessment Support (˜20%)

• Collaborate with the nursing school to support learning outcomes assessment, alignment with accreditation standards, and continuous program improvement.
• Contribute to preparation of reports for internal and external stakeholders, including regulatory and accrediting bodies.

Qualifications/Requirements:

• Education
  • A master’s degree required in a relevant field (e.g., Education, Evaluation, Higher Education Administration, Business Analytics); doctoral degree preferred. Equivalent experience may be considered.
• Experience
  • 2–5+ years of experience in assessment, evaluation, institutional research, data analytics, or related higher-education roles. Experience conducting program evaluation and market research preferred.
  • Experience in Power BI dashboard creation and data visualization strongly preferred.
  • Familiarity with accreditation processes and frameworks.
• Skills & Competencies
  • Proficiency in quantitative and qualitative data analysis methods, and experience with statistical tools and visualization platforms (e.g., Power BI, Excel, SPSS or similar).
  • Proven ability to thrive in a dynamic, fast-paced environment, managing multiple projects simultaneously while adapting to changing priorities and deadlines.
  • Excellent communication skills, both oral and written, tailored for diverse audiences.
  • Ability to collaborate effectively with faculty, administrators, and external partners.
  • Commitment to continuous improvement and fostering a culture of data-informed decision-making.
• Physical and Mental Requirements:
  • Physical Requirements: This job requires normal physical mobility, including the ability to sit and stand for extended periods of time, reach with hands and arms, talk and hear. Normal hand-eye coordination; arm, hand and finger dexterity, including the ability to grasp and lift up to 40 pounds, is also required.
  • Mental Requirements: This job requires the ability to read, recall, write, and understand information. This job also requires the ability to work under moderate pressure and to manage multiple tasks concurrently.
  • Environment: This job is normally performed remotely in a home office.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job- related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis, unless otherwise contractually bound.

Westcliff University is an Equal Opportunity Employer