Business Development Representative at Germain Automotive – Columbus, Ohio

Business Development Specialist

Germain Automotive Partnership is a leading automotive dealership committed to delivering exceptional guest experiences. Our Business Development Center (BDC) team is the first point of contact for prospective customers, playing a key role in guiding them through their buying journey.

Position Overview:
We are seeking an enthusiastic, self-motivated BDC Agent to manage incoming leads, maintain customer communication, and schedule appointments for our sales team. This role is perfect for someone who thrives in a fast-paced, goal-oriented environment and enjoys creating meaningful customer interactions.

Key Responsibilities:

• Respond to internet leads, phone calls, and chats in a timely and professional manner

• Schedule appointments and follow up on missed opportunities

• Maintain detailed records of all communications and customer interactions

• Collaborate with the sales team to drive showroom traffic and sales

• Meet daily and weekly communication and appointment-setting targets

• Stay up to date on product knowledge and dealership promotions

Why Germain?
At Germain Automotive Partnership, we dont just sell cars we create experiences. As part of our BDC team, youll:

• Be at the heart of the guest experience, helping people navigate one of the biggest purchases of their lives.

• Join a team that values collaboration, energy, and results your voice and ideas matter.

• Receive ongoing training, mentorship, and opportunities for growth, both in your role and your career.

• Work in a fast-paced, rewarding environment where your efforts directly impact success.

• Be part of a recognized, respected dealership network that prioritizes integrity, customer service, and team culture.

Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT!

Germain Automotive Partnershipis proud to offer the following benefits for our employees:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Weekly Pay
• Parental Leave
• 401K
• Life Insurance
• Short and Long-term Disability Insurance
• Paid time off (Accrued after 90 days)
• Employee Discounts
• State of the art technology