Shift Supervisor- Assistant House Manager (1st and 2nd shift) in Knoxville, Tennessee at Open Arms Care Corporation

Weekends Required | Hands-On Client Care | On-Call Role

💛 Personal satisfaction from making a difference every day
💵 Competitive pay + bonus programs
📚 Paid training & tuition reimbursement
🩺 Comprehensive benefits: Medical, Pharmacy, Vision, Dental, Disability, Life Insurance, and Employee Assistance Program
🌴 Paid time off & holidays
🏆 Employee recognition programs
📈 Career growth opportunities:

• Leadership path for DSPs

• RN path for LPNs
  💰 403(b) Retirement Savings Plan

As a Shift Supervisor / Assistant House Manager, you’ll create a supportive and safe environment where clients can thrive. You’ll guide and mentor our Direct Support Professionals (DSPs), ensure quality care, and oversee daily operations of the home. You’ll also be the bridge between the site and operational departments, managing resources, scheduling, and property with care and professionalism.

• Lead and support DSP teams during shifts

• Provide hands-on client care and active treatment

• Coach and develop staff through daily guidance and bi-monthly 1:1 meetings

• Ensure compliance with documentation, bed checks, shift notes, and repositioning notes

• Maintain a safe, clean, and welcoming environment

• Manage supplies, schedules, and operational needs

• Represent OAC positively in the community, meetings, and events

• Participate in client activities, events, and outings

• Complete on-call rotation with your counterpart

• Assist with employee development plans and onboarding of new staff

• Advocate for clients’ wants, needs, and rights

• Attend meetings, trainings, and committees as assigned

• Promote the mission, vision, and core values of OAC

• Perform additional duties as needed

Education & Experience:

• High School Diploma required

• Supervisory experience preferred

• 3+ years working directly with ID/DD clients preferred

• Valid driver’s license required

• CPR certification within 30 days of hire

• Professional Crisis Management (PCM) certification within 60 days

Skills & Competencies:

• Strong verbal & written communication skills

• Effective time management & organization

• Ability to coach and mentor staff

• Basic computer skills (Word, Excel) preferred

Physical Requirements:

• Ability to lift/reposition 50 lbs frequently, bend, squat, and move safely

At Open Arms Care Corporation, you’ll grow your career while positively impacting the lives of those we serve. We value teamwork, innovation, and the heart it takes to make a difference.

OAC is an Equal Opportunity Employer – we celebrate diversity and are committed to creating an inclusive environment for all employees.