Learning & Development Specialist I in Overland Park, Kansas at TreviPay

The Learning & Development Specialist I plays a key role in delivering and supporting impactful training and leadership development programs. This role partners closely with L&D teams and stakeholders to ensure programs are well-coordinated, effectively executed, and consistently maintained. In addition to facilitating training, the Specialist supports global onboarding efforts, contributes to the development and upkeep of learning materials, and helps drive the day-to-day operations that keep training initiatives running smoothly.

Principal Duties & Responsibilities

• Maintain, update, and revise learning and development documents and supplemental materials as needed.
• Deliver, monitor, and assess training effectiveness through the performance of learners and other methodologies.
• Effectively utilize formal and informal assessments to adjust in-class activities, guide next steps, and address learning gaps on the spot.
• Facilitate and coordinate New Hire Orientation for employees in the Europe region as needed.
• Support trainers and program owners by preparing, refining, and organizing training materials and learning assets needed for delivery
• Coordinate administrative functions necessary to deliver and document training programs.

Required Qualifications

• At least 1 year of previous learning and development experience or other related experience.
• Proficiency with core workplace technology tools, including Microsoft Outlook, Teams, Word, PowerPoint, and Excel.
• Exposure to or interest in learning and development authoring tools (e.g., presentation, content creation, or learning asset tools).
• Basic understanding of learning and development processes and practices for adults.
• Ability to work occasional early-morning hours (starting approximately 5am or 6am CT) to facilitate New Hire Orientation for the Europe/Netherlands region and any additional training needs.
• Ability and willingness to contribute to the creation and ongoing maintenance of training and learning materials.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to assess learning and development needs and objectives, use various techniques for knowledge and skill-building.
• Strong orientation toward working collaboratively with equal comfort working independently.
• Basic project management and execution skills, with a strong ability to multi-task and handle multiple priorities in an ever-changing environment.
• Demonstrates curiosity and a willingness to learn new tools and approaches, including emerging technologies such as AI, to improve workflows, content creation, and training support.
• Open to experimenting with new methods and adapting processes to increase efficiency and effectiveness.