Sales and Loan Associate RI at Pledge Financial LLC – Somerset, Massachusetts

Sales and Loan Associate (SLA) Job Summary: The Sales and Loan Associate will assist customers with purchasing merchandise and qualify customers for collateral loans. Supervisory Responsibilities: • None. Duties/Responsibilities: • Greets and interacts with customers. • Consults with customers to understand their needs and preferences related to merchandise. • Explains merchandise and loan programs, selecting and suggesting options suitable for the customer’s needs. • Answers customer’s questions about merchandise. • Assists customers with purchase decisions. • Retrieves merchandise from sales floor, stock room, or other inventory locations. • Collects payment using the store point of sale system. • Processes sales, layaways, loans, buys and payments. • Performs other duties as assigned. Required Skills/Abilities: • Excellent verbal communication skills. • Excellent active listening skills. • Excellent sales and customer service skills. • Ability to anticipate customers’ needs. • Ability to recommend merchandise to customers. • Ability to operate or to quickly learn the store’s point-of-sale system. Education and Experience: • High school diploma or equivalent preferred. • Previous retail experience preferred. • On-the-job training provided. Physical Requirements: • Prolonged periods of standing and walking throughout the retail space. • Must be able to lift up to 15 pounds at times. Pledge Financial LLC and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.