Ecommerce Sales in Columbus, Ohio at America's Floor Source

Job Description

About Company:

AFS Group, one of the nation's largest flooring companies, is seeking to expand our team. Since 2000, the Columbus-based AFS Group has become one of the nation’s largest flooring and window treatment companies, providing quality home decor products and professional installation services to homeowners, homebuilders, property managers, wholesalers, and business owners throughout the U.S.

About the Role:

The Ecommerce Sales position is pivotal in driving revenue growth and enhancing customer satisfaction within our Consumer Support Services sector. This role focuses on executing sales strategies that effectively promote our online products and services. The successful candidate will be responsible for building strong relationships with customers, understanding their needs, and providing tailored solutions that meet those needs. Additionally, this position requires continuous analysis of sales data to identify trends and opportunities for improvement. Ultimately, the goal is to increase sales performance while ensuring a seamless and positive customer experience.

Minimum Qualifications:

• Well-versed in Windows PC applications, including the ability to learn new computer system applications
• Proven experience in ecommerce sales or a similar role.

Preferred Qualifications:

• Experience with customer relationship management (CRM) software.
• Experience with Shopify
• Familiarity with data analysis tools and techniques.
• Previous experience in a remote work environment.

Responsibilities:

• Execute effective sales strategies to drive online sales growth.
• Engage with customers through various channels to understand their needs and provide appropriate solutions.
• Analyze sales data and market trends to identify opportunities for improvement and growth.
• Provide exceptional customer service and support throughout the sales process to ensure customer satisfaction.

Skills:

The required skills for this role include strong communication and interpersonal abilities, which are essential for building relationships with customers and understanding their needs. Analytical skills are also crucial, as the candidate will need to interpret sales data and market trends to inform their strategies. Additionally, the preferred skills, such as experience with CRM software, and Shopify, will enhance the candidate's ability to manage customer interactions and track sales performance. Overall, a combination of these skills will enable the candidate to drive sales success and contribute to the overall growth of the company.