Business Development Manager in West Sacramento, California at Ole Mexican Foods Inc

BUSINESS DEVELOPMENT MANAGER DUTIES/RESPONSIBILITIES: •

Establish and maintain collaborative relationships with sales drivers, store managers, and key customer decision makers. • Ensure sales expectations are met, while delivering high quality customer service to various customer accounts. • Identify leads, manage prospects, and acquire new business. • Travel to customers and potential customer’s facilities providing them with information and support as required to secure and maintain business. • Grow business by anticipating customer needs, determine appropriate solutions to business problems, and provide an overall high level of customer service. • Establish, and maintain, call frequency on major retail chain District Managers, Buyer’s, and Business Owners to support sales and service levels. • Build rapport and trust with key management personnel through frequent communication. • Prepare tailored selling plan with in-depth knowledge of specific retail customer and full product portfolio to influence growth opportunities. • Follow through on agreed upon sales/service commitments to exceed store management expectations. • Develop and maintain a thorough knowledge of company products and pricing structure. • Manage assigned company-generated leads. • Complete scheduled and in-person prospecting activities to establish first and follow-up appointments with key decision makers. • Communicate weekly (or daily) with Regional Manager’s on sales activities, progress on goals, and status of prospective customers. • Periodically visit stores to identify service strengths and opportunities. • Negotiate ads and gain more space/displays. • Attend grand openings and store anniversaries. • Review weekly Out-of-Stock (OOS) report to adequately address deficiencies. • Use effective Time Management Skills to service stores and establish customer relationships with all customers accordingly. This is a critical issue with our major customers. Our customers must have someone to contact if there are issues in their stores. • Attend all weekly required safety meetings. • Make sure all company procedures are followed including the policy on personal hygiene. • Perform other duties as assigned