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What is the role of a Customer Service at Chris Skundrich - State Farm Agency?

The Customer Service position at Chris Skundrich - State Farm Agency is a Full-time or part-time position opportunity in the Insurance field.

Where is this Customer Service job located?

EPHRATA, Pennsylvania, 17522, United States

What type of employment is offered for this Customer Service role?

Full-time or part-time position

What is the expected salary for this Customer Service job?

$35,000 – $45,000 Yearly Salary

Customer Service job near me in EPHRATA, Pennsylvania at Chris Skundrich - State Farm Agency | Jobs and Employment

Customer Service

Chris Skundrich - State Farm Agency, located in Ephrata, PA is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent.

If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.

Responsibilities include but not limited to:

Answer phones and greet clients
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options

You will receive:

Salary base $38,000 to $48,000 depending on licensing and experience
Paid Time Off (personal/sick days and major holidays)
SIMPLE IRA
Valuable experience
Growth potential/Opportunity for advancement within my office

Requirements:

Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Excellent communication skills - written, verbal and listening
Bilingual English/Spanish preferred
Self-motivated
Detail oriented
Proactive in problem solving
Ability to work in a team environment
Ability to assess customer needs and conduct effective interviews
Ability to effectively relate to a customer
Property Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Customer Service in EPHRATA, Pennsylvania at Chris Skundrich - State Farm Agency

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