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Team Lead, Project Management in Birmingham, Alabama at Daxko

NewEmployment Type: Full-Time
Daxko
Birmingham, Alabama, United States
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Job Description

About the role
As Team Lead, Project Management, you'll guide a team of project managers who bring new customers live on our platform. You'll coach your team day to day while staying hands-on with implementation work yourself, and you'll help shape how the broader team grows. This role reports to the Manager, Project Management.

What you'll do
  • Coach and develop a team of project managers through regular one-on-ones, team meetings, and performance reviews
  • Resolve escalated customer issues with sound judgment, keeping the experience strong through every phase of implementation
  • Set clear performance targets and help your team understand what success looks like
  • Partner with the Manager, Project Management and fellow Team Leads to strengthen team structure and improve processes
  • Own a caseload of implementation projects yourself, from scoping through execution, alongside your leadership work
  • Build a collaborative, positive culture across the broader implementation team
  • Travel to customer sites as needed, roughly 25 to 35 percent of the time

What you'll bring
  • 2 to 4 years of project management or customer implementation experience, including some experience coaching or guiding others
  • A strong track record of managing customer expectations before, during, and after implementation
  • Clear, confident communication skills, with comfort working across teams and levels of an organization
  • Strong organizational and time management skills with real attention to detail
  • Solid problem-solving and critical thinking skills

Nice to have
  • Project Management Professional (PMP) Certification
  • Bachelor's degree

Additional Information
Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full-time team members. Some of our favorites include:

🏝 Flexible paid time off
⚕️ Affordable health, dental, and vision insurance options
💪 Monthly fitness reimbursement
🤑 401(k) matching
🍼 New-Parent Paid Leave
👖 Casual work environments
🏡 Remote work

All your information will be kept confidential according to EEO guidelines.

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Job Location

Birmingham, Alabama, United States

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