Bloom & Branch Store Manager in Sioux Falls, South Dakota at Landscape Garden Centers
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Job Description
On-site – Bloom & Branch floral department and garden center locations. Regular work may take place in the floral retail area, workroom, greenhouse, and other garden center areas.
Travel between Bloom & Branch and Landscape Garden Centers will be required.
ScheduleFull-time. Schedule will include weekends and may include morning and evening shifts. Extended hours may be required during peak floral seasons, holidays, and special events. Schedule should be adjusted to meet business needs while managing labor hours and limiting unnecessary overtime.
This is an on-site retail leadership position with a flexible schedule based on customer and business needs.
About the CompanyBloom & Branch is a floral retail operation within Landscape Garden Centers, serving customers through floral products, plants, and related services. The Store Manager will work closely with the Bloom & Branch team, Marketing, and other departments to provide a strong customer experience and support the location's day-to-day success.
The RoleThe Store Manager is the primary leader for the Bloom & Branch retail location, overseeing daily operations, sales, inventory, customer service, and team performance. This role combines hands-on retail leadership with responsibility for scheduling, inventory control, financial awareness, and employee development. The Store Manager helps create an organized, welcoming environment while identifying opportunities to grow sales and improve the customer experience.
What You’ll Do- Lead daily store operations, including opening and closing, cash handling, cleanliness, organization, and visual presentation
- Coach and develop sales associates, delivery personnel, and support staff while helping onboard and train new team members
- Build schedules that provide appropriate customer coverage while managing labor hours and overtime
- Deliver a strong customer experience by helping customers connect with the right floral products and services and resolving concerns promptly
- Monitor sales, promotions, seasonal offerings, and customer opportunities to support revenue growth
- Manage plant, floral, supply, and hard-goods inventory, with a focus on freshness, quality, proper care, and minimizing waste
- Coordinate ordering, receiving, inventory tracking, timecard review, and other administrative processes
- Review sales, inventory, expense, and labor information and communicate location performance and opportunities to management
- 3–5 years of experience in floral retail, retail, hospitality, garden center, or a related customer-service environment
- Previous experience leading or supervising employees
- Strong customer service and relationship-building skills
- Ability to coach, support, and develop a team
- Strong organization and time-management skills
- Ability to manage multiple priorities and make sound day-to-day decisions
- Strong verbal and written communication skills
- Experience with point-of-sale systems, inventory systems, or similar business tools
- Ability to regularly stand, bend, stretch, push, and pull in a retail and floral work environment
- Ability to lift up to 20 pounds unassisted on a regular basis
- Floral design experience
- Knowledge of floral design principles, flower care, plants, and industry trends
- Experience managing inventory, labor hours, or store expenses
- Experience using Microsoft Office or similar productivity tools
- Associate’s or bachelor’s degree in business, retail management, horticulture, floral design, or a related field
- Valid driver's license if required for business operations
This is a hands-on leadership opportunity for someone who enjoys both people and products. You’ll have a direct impact on the customer experience, store performance, team development, and day-to-day operation of the business. The role also offers variety, with responsibilities spanning retail leadership, floral and plant care, inventory, sales, scheduling, and customer service.
How to ApplySubmit your resume to be considered for the Store Leader position. Qualified candidates will be contacted regarding next steps.
Equal Opportunity EmployerBloom & Branch is an equal opportunity employer and values diversity and inclusion in the workplace. Employment decisions are made without regard to legally protected characteristics.