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What is the role of a Dealer Relations Manager at Jobgether?

The Dealer Relations Manager position at Jobgether is a Full-time or part-time position opportunity in the relevant field.

Where is this Dealer Relations Manager job located?

United States, Other / Non-US, United States

What type of employment is offered for this Dealer Relations Manager role?

Full-time or part-time position

What industry does this Dealer Relations Manager position belong to?

This role spans multiple industries.

What is the expected salary for this Dealer Relations Manager job?

Compensation will be discussed during the hiring process.

Dealer Relations Manager job near me in United States, Other / Non-US at Jobgether

Dealer Relations Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Dealer Relations Manager based in the United States.

This role sits at the intersection of customer success, account management, and automotive technology, focusing on helping dealership partners fully realize the value of a modern SaaS platform. You will act as the primary relationship owner for key dealership accounts, ensuring successful onboarding, strong product adoption, and long-term engagement. Working closely with dealership leadership teams, you will translate product capabilities into tangible operational improvements across service and recall workflows. This is a highly visible, field-oriented role where relationship-building directly drives customer satisfaction and revenue growth. You will collaborate with internal product and executive teams to influence roadmap priorities based on real-world dealer needs. The environment is fast-paced, hands-on, and ideal for someone who thrives in customer-facing, outcome-driven work. Success in this role is measured by adoption, retention, and the strength of long-term dealership partnerships.

Accountabilities:

In this role, you will own and grow strategic dealership relationships while ensuring customers successfully adopt and maximize the platform’s value across service operations and recall management. You will serve as a trusted advisor, guiding dealership stakeholders through onboarding, training, and ongoing optimization of workflows to improve efficiency and revenue outcomes. You will also identify expansion opportunities, support renewals, and help strengthen long-term partnerships through consultative engagement and proactive account management. In addition, you will monitor account health, analyze performance metrics, and collaborate cross-functionally to continuously enhance the customer experience.

Build and maintain strong relationships with dealership executives, service leaders, and operational teams
Lead onboarding, implementation, training, and ongoing customer support activities
Drive product adoption by aligning platform capabilities with dealership workflows
Conduct quarterly business reviews and present performance insights and recommendations
Identify upsell, expansion, and renewal opportunities across assigned accounts
Track account health metrics using CRM tools and proactively address risks
Collaborate with internal teams to improve product experience and customer outcomes
Represent the company in customer interactions, industry events, and on-site visits

Requirements:

This role requires experience in customer-facing roles within SaaS, automotive, or dealership-focused environments, with a strong ability to manage complex relationships and drive measurable business outcomes. You should be comfortable engaging with senior dealership stakeholders and translating technical product capabilities into clear operational value. Strong communication, organizational skills, and commercial acumen are essential, along with the ability to thrive in a fast-moving, high-growth environment. Experience with CRM systems and data-driven account management is expected, as well as a willingness to travel frequently to support client success.

5+ years of experience in Customer Success, Account Management, Sales, or related roles
Experience working with automotive dealerships, franchise networks, or retail operations preferred
Strong relationship management and consultative communication skills
Ability to translate technical product features into business value
Experience using CRM platforms such as HubSpot
Strong business acumen and understanding of revenue and retention drivers
Comfortable working in a fast-paced, startup-like environment
Willingness to travel extensively (up to 75–100%)

Benefits:

Competitive salary with performance-based incentives
Health, dental, and vision insurance
401(k) retirement plan
Paid time off and flexible work arrangements
Equity opportunities in a high-growth SaaS company
Professional development and growth opportunities
Collaborative and innovative team culture
Travel opportunities and field engagement with key customers

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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Dealer Relations Manager in United States at Jobgether

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