Executive Support Specialist in Newport, Kentucky at Ethos Laboratories

Job Title: Finance & Operations Support Specialist

Location: Newport, Kentucky
Department: Finance & Operations

Schedule: FT

Duration: 3 Months (potential for permanent)

JOB OVERVIEW

The Finance & Operations Support Specialist provides cross-functional support across Finance and Operations with primary responsibility for revenue cycle management support, accounts payable invoice processing, and inventory organization and control. This role requires strong attention to detail, analytical thinking, and the ability to manage multiple priorities while ensuring accuracy, compliance, and timely resolution of issues. The position also supports ad hoc requests and special projects that contribute to the efficiency and effectiveness of business operations.

ESSENTIAL FUNCTIONS

Revenue Cycle Management Support

• Support revenue cycle activities including denial research, correction, rebilling, and resubmission of claims as appropriate
• Review denied claims to identify root causes and apply corrective actions in accordance with payer requirements
• Enter and maintain detailed account notes documenting actions taken
• Conduct occasional outreach to insurance payers to research claim denials, request additional information, and support resolution efforts
• Assist with billing follow-up and reconciliation of account discrepancies
• Maintain confidentiality and compliance with HIPAA regulations

Accounts Payable Support

• Process vendor invoices accurately and in a timely manner
• Verify invoice accuracy and completeness prior to processing
• Enter invoices into the accounting system in accordance with company policies
• Coordinate with internal stakeholders to resolve invoice discrepancies as needed

Inventory Organization & Control Support

• Maintain organized inventory of laboratory and office supplies
• Perform routine inventory counts using Excel or similar tools
• Monitor inventory levels and communicate replenishment needs
• Ensure inventory records are accurate and current

Ad Hoc & General Support

• Provide administrative, analytical, and operational support to Finance and Operations teams
• Assist with audits, reporting, and special projects as assigned
• Support process improvement initiatives related to revenue cycle, invoice processing, and inventory management
• Perform other duties as assigned

PROFESSIONAL REQUIREMENTS

• Regular and reliable attendance
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and meet deadlines

EDUCATION & EXPERIENCE REQUIREMENTS

• Technical or Associate’s degree preferred
• Minimum of 2 years of experience in revenue cycle, billing, accounting support, or related functions preferred (or equivalent combination of education and experience)
• Experience with denial management and claims correction preferred
• Experience with QuickBooks or similar accounting systems required

KNOWLEDGE, SKILLS & ABILITIES

• Proficient in Microsoft Office applications, including Excel
• Strong written and verbal communication skills
• Ability to analyze payer denials and implement corrective actions
• High level of accuracy, professionalism, and confidentiality
• Ability to work independently and collaboratively across departments

PHYSICAL REQUIREMENTS

• Work performed in an office or laboratory support environment
• Requires sitting, standing, walking, bending, and reaching
• Ability to lift up to 25 pounds

Requirements: PROFESSIONAL REQUIREMENTS

• Regular and prompt attendance
• Proficient in Microsoft Office applications