WC Claims Rep. in Augusta, Maine at Maine Municipal Association

The Maine Municipal Association is seeking an experienced Workers' Compensation professional to join the Risk Management Services department as a Workers' Compensation Claims Representative.

In this position, you will be responsible for managing the lost time claims of assigned members. Under supervision of the Assistant Claims Manager or Claims Supervisor, the claims representative is responsible for the management of claims in accordance with The Workers’ Compensation Statute and applicable Maine Bureau of Insurance Regulations, and internal MMA claims management guidelines.

This role involves direct engagement with program participants, managing claims within established guidelines, and partnering with underwriting and loss control teams. You'll work under the Claims Manager's direction, with day-to-day support from experienced supervisors. Performance is subject to review through audit, reports, and observation.

In This Role, You Will:

• Manage workers’ compensation claims from investigation through resolution, including determining compensability, evaluating exposure and reserves, and negotiating settlements.
• Calculate and administer indemnity and medical benefits in compliance with applicable laws and regulations.
• Coordinate with members, medical providers, vendors, and legal counsel to support return-to-work efforts, manage litigation, and resolve claims efficiently.
• Complete required filings and reporting, maintain accurate documentation, and provide guidance to program participants on claim processes and best practices.

What you Bring:

Desired Experience and Training

College degree in Business or a related field or equivalent combination of professional experience. Preferably one to three years’ experience handling workers' compensation claims or similar experience. Professional development, including AIC, ARM or CPCU desirable. State of WC Maine Adjuster’s License within one year of hire.

Why Join MMA?

• Make a meaningful statewide impact in municipal governance.
• Work with a skilled legal team committed to public service excellence.
• Influence policy, legislation, and legal best practices across Maine.
• Join a collaborative, mission-driven organization.

Outstanding Employee Benefits
MMA offers a highly competitive and comprehensive benefits package, including:

• 100% employer‑paid health and dental insurance for full‑time employees.
• Employer retirement contributions up to 10%, supporting your long‑term financial well‑being.
• Generous paid vacation, sick leave, and holidays, promoting strong work‑life balance.

Please include a resume, cover letter, and professional references.