Director of Broward in North Lauderdale, Florida at Every Mother's Advocate

About Every Mother's Advocate

Every Mother's Advocate (ĒMA) is a national non-profit organization with a mission to prevent family separation by advocating for mothers in crisis. Through a unique combination of relational advocacy, holistic support, and evidence-based education, ĒMA partners with community organizations to provide mothers in crisis with the personalized tools and resources they need to achieve stability and keep their families together. With a 95% success rate, ĒMA is dedicated to building stronger, more resilient families by empowering mothers to raise their children in stable and nurturing homes.

Our Hiring Philosophy

At ĒMA, we hire the best talent, which is not solely based on skill set; rather, we prioritize individuals who deeply resonate with the conviction that a vulnerable mother is not the problem, but the unexpected solution. We are united in our commitment to collaborate for the success of mothers, recognizing that preventing foster care, when feasible, is in the best interest of the entire family.

Our work extends beyond achieving goals; it is about embodying the fullness of God as whole individuals. We have a redemptive approach to our work, being relational, dignifying, and generous. We pursue growth and knowledge of best practices, offering and accepting feedback with grace. We have extravagant hospitality and, along the way, purposefully create moments of celebration, infusing joy into our journey.

Qualities of a great team member:

• Displays a fervent commitment to empower vulnerable moms and preserve families through redemptive advocacy.
• Actively listens and engages with a spirit of curiosity, constantly asking thoughtful questions.
• Offers feedback freely with both candor and grace, welcoming it in return for continuous improvement.
• Leads by serving, exemplifying a team spirit that willingly refills the snacks for moms and supports one another.
• Demonstrates genuine empathy towards customers, partners, and fellow team members, fostering understanding and connection.
• Takes joy in celebrating the victories and milestones of others, contributing to a positive and uplifting team culture.
• Assumes good intent in others and actively demonstrates trust, creating a collaborative and supportive environment.
• Pursues relationships with individuals different from themselves, creating a space that honors the richness of human experience.
• Actively seeks knowledge of best practices in their area of work, contributing to ongoing improvement and innovation.
• Engages in work and life with spiritual maturity the Christian faith, reflecting a deep sense of grace and understanding.

Our Comprehensive Benefits Package

At ĒMA, we value our team members and are committed to providing a comprehensive benefits package that reflects our dedication to holistic well-being and work-life balance. Here is what we offer:

• Market competitive pay leveraging Salary.com CompAnalyst data
• 403(b) retirement plan with company matching - 50% match for up to 6%
• We offer generous paid time off benefits with the inclusion of 15 personal days off in addition to the full week off between Christmas and New Year’s and 9 additional paid holidays. We encourage each employee to fully utilize the time granted to avoid burnout and long-term exhaustion.
• Support work-life balance by giving the option to utilize a work phone separately from a personal phone or receiving a cell phone stipend.
• Health Reimbursement Arrangement (HRA) of up to $300 towards any medical plan or health expense through Take Command Health
• Additional Leave: Parental Leave, Bereavement Leave
• Additional Coverage: Life Insurance, Short-term & Long-term Disability Coverage

Role Summary

The Director of Broward leads the day-to-day execution of ĒMA's program in Broward County, serving as the strategic translator between organizational program design and local implementation. Reporting to the VP of Programs, this role is responsible for bringing ĒMA's model to life on the ground, managing staff, overseeing program delivery, stewarding the local budget, and building the community relationships that sustain the work.

As ĒMA's flagship location and the organization's national gold standard, Broward is the primary site where the model is tested, refined, and proven before it is scaled. The Director carries responsibility not only for local outcomes but for holding the highest program performance in the country, surfacing real-time insights that help sharpen the model across the affiliate network. This role operates across two Broward locations and may include additional expansion collaborations as ĒMA grows.

Role Description

The Director of Broward is successful when the team is equipped and empowered to ensure mothers are learning, connected to a community of belonging, and receiving the critical supports they need.

In the first year, the Director will have:

• Built a cohesive, accountable team with clear roles, strong performance rhythms, and a healthy culture across both Broward locations
• Established consistent, high-quality program delivery aligned with ĒMA's model and standards
• Strengthened Broward's community partnerships and expanded participant reach
• Developed reliable operational systems and reporting processes the team can sustain
• Contributed actionable, experience-based insights that inform program refinement at the organizational level

Key Responsibilities

Team Leadership & Development

• Build and lead a values-driven team, establishing clear roles, expectations, and accountability structures
• Provide ongoing coaching, performance feedback, and development support to strengthen team effectiveness and growth
• Cultivate a culture of open communication, joyful participation, and high standards
• Lead the launch and ongoing management of a BSW/MSW practicum internship program in partnership with local universities, building ĒMA's social work talent pipeline

Program Execution & Operational Excellence

• Oversee all aspects of program delivery across both Broward locations, ensuring quality and fidelity to ĒMA's model and standards
• Establish and maintain operational systems, workflows, and rhythms that support team accountability and effective service delivery
• Monitor program performance using KPI dashboards and program data; proactively identify operational risks and resolve challenges before they escalate
• Manage the local budget with discipline and transparency

Program Translation & Improvement

• Serve as the primary interpreter of ĒMA's program model for the Broward context, adapting implementation approaches while maintaining fidelity to the core design
• Surface operational insights, team feedback, and participant experiences to the VP of Programs to inform program refinement and scalability across the affiliate network
• Champion a culture of continuous improvement through data-informed reflection and practical adaptation at the local level
• Ensure Broward maintains the highest KPI performance nationally, serving as the gold standard for affiliate sites

Community Engagement & Partnerships

• Develop and implement strategies to increase participant engagement and community reach
• Build and maintain relationships with local, faith-based, and community organizations, including key child welfare system partners such as DCF and ChildNet
• Represent ĒMA externally and build connections that support program delivery, community visibility, and long-term sustainability

Qualifications & Skills Required

Required

• Bachelor's degree in a relevant field (nonprofit management, public administration, social work) or equivalent professional experience
• Passion for ĒMA's mission to prevent family separation and empower mothers
• Minimum 3 years of experience in program management or operations, including at least 2 years in a leadership capacity
• Demonstrated ability to execute programs with strong outcomes and clear accountability
• Experience leading teams within established systems and program models
• Budget and performance metrics management experience
• Comfort working with program data, dashboards, and technology platforms to drive decisions
• Strong leadership, communication, and interpersonal skills

Preferred

• Experience in child welfare, family preservation, or direct service environments; familiarity with DCF, CPS investigations, or prevention-focused case management is a strong plus
• Experience managing social work practicum programs, academic partnerships, or workforce development initiatives (MSW or BSW welcome; degree less important than functional experience)
• Experience managing operations across multiple sites or leading a program expansion
• Familiarity with continuous quality improvement (CQI) frameworks or data-informed program management
• Background in nonprofit, human services, or faith-based advocacy settings