Electrical Field Service Engineer in Columbus, Ohio at Qualdoc, LLC

Location: Ohio-Based | Travel: 75%+
Department: Field Service
Job Type: Full-Time

Seeking an experienced Field Service Engineer to install, commission, troubleshoot, and maintain critical electrical power distribution equipment used in data center environments. This is a hands-on field position for a dependable technician who can work independently, solve technical problems, and communicate effectively with customers and internal teams.

• Install, start up, test, and commission power distribution systems
• Verify system operation and perform functional testing
• Configure and troubleshoot HMIs and control interfaces
• Diagnose electrical issues involving 3-phase power systems, transformers, high-voltage components, and switchgear/distribution equipment
• Troubleshoot systems systematically and identify root causes in live infrastructure environments
• Read and interpret electrical schematics, one-line diagrams, and mechanical drawings
• Follow applicable electrical codes and safety requirements
• Act as the onsite technical contact and coordinate with engineering and internal teams
• Train customer operators and maintenance personnel
• Communicate system conditions, findings, and next steps clearly through conversations, emails, and service reports
• Document service activities, labor hours, parts usage, and technical findings in the company system
• Identify recurring problems and recommend improvements to products and service processes
• Assist with service procedures, technical documentation, training materials, and internal knowledge resources
• Perform other duties as assigned

• Reliable and comfortable solving problems independently
• Professional and composed in customer-facing environments
• Detail-oriented and accountable for completed work
• Collaborative and responsive when working with engineering and field teams
• Committed to quality, safety, and continuous improvement