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Patient Account Representative in Bowling Green, Kentucky at Med Center Health

Job Function: Medical
Med Center Health
Bowling Green, Kentucky, 42101, United States
Posted on

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Job Description

Patient Account Representative

  • Position Summary
    • Performs various tasks to ensure proper and timely processing of medical claims.
  • Minimum Qualifications
    • Work Experience
      • Previous medical billing experience preferred.

    • Education
      • High school graduate or equivalent preferred.

    • Certifications/Licensure
      • None required.
  • Job Specific Performance Standards
    • The duties listed below are a summary of the major essential functions of this position. The position may require other duties, both major and minor, that are not mentioned, and specific functions may change from time to time.
      • Answers incoming calls and greets visitors to department within a timely fashion. Determines nature of call/visit and provides appropriate response, guidance. Refers more complex issues appropriately.
      • Takes messages and/or refers visitor/caller to appropriate person.
      • Maintains tracking system for assigned areas and reports performance results.
      • Monitors accounts receivable for compliance to contract.
      • Correctly identifies adjustments to patient accounts.
      • Receives and responds to inquiries regarding charges and/or billing.
      • Monitors the status of outstanding accounts and follows up appropriately.
      • Monitors and reports issues of compliance and performs necessary research to resolve and implement changes in procedure to ensure compliance.

Job Location

Bowling Green, Kentucky, 42101, United States

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