Medical Assistant/ Medical Office Coordinator -Lead-Sleep Lab in Exeter, New Hampshire at Exeter Hospital

Exeter Hospital, part of Beth Israel Lahey Health, is a nationally recognized, non-profit community hospital that has been caring for the Seacoast region since 1896. With more than 1,400 employees and 370 affiliated physicians, Exeter Hospital provides comprehensive services across cardiovascular care, oncology, orthopedics, breast health, maternity, and more—all supported by advanced technologies and an unwavering commitment to patient-centered care. At Exeter Hospital, you’ll find a close-knit, collaborative environment where every team member is valued, supported, and empowered to make a difference in the lives of patients and their families.

Why Join Us

• Magnet®-recognized hospital known for nursing excellence and quality care
• Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment
• Career growth and leadership development opportunities across Beth Israel Lahey Health
• Free onsite parking
• Strong sense of community and teamwork where your contributions are recognized
• State-of-the-art facilities and advanced technology to support exceptional care
• Located in scenic Exeter, New Hampshire—just minutes from the Seacoast, with easy access to Boston and Portland

Provides support to the practice in the clinical, clerical, and business areas under the supervision of the clinical manager. Oversees the work of the team members in a patient care area or business area. Has responsibility for daily clinical operations.

Requirements:

• 3 to 5 years direct related experience
• High School or GED
• CMA/RMA/ CCMA
• Prefer experience with EMR/Practice Mgmt software, NIOSH Spirometry, CAOHC
• Strong communication skills and MS Office

Responsibilities:

1. Coordinates the daily work of the unit team members, in consultation with the clinical manager, to ensure properclinical care and delivery of care, policy compliance, quality outcomes and customer satisfaction.
2. Assists with training and mentoring new staff. Supports staff in problem solving using standard work. Acts as a role model for other practice staff.
3. Provides operational support to the clinical managers as needed.
4. Uses superior customer service skills to support or perform daily administrative duties of practice including greeting/check‑in/check‑out answering/directing incoming telephone calls, scheduling, filing.
5. Keeps current with department software, company profiles, inputting data accurately and completely.
6. When needed, conducts testing, obtains vital signs, collects and prepares lab specimens, following established policies and procedures.
7. Oversees established quality assurance procedures including quality control testing, instrument function, checks and calibrations. Maintains documentation, investigates and resolves or reports deviations from expected performance.
8. Communicates organizational information to all staff on a regular and timely basis; may lead daily huddle dashboard.
9. Perform other duties as assigned.