Accounts Payable Supervisor in at SupportNinja

As a people leader you'll have the opportunity to optimize processes, identify improvement opportunities, and contribute directly to the organization's financial success. If you're an experienced Accounts Payable professional who enjoys leading by example, solving complex payment challenges, and continuously improving financial operations, this could be your next career move.

Work Setup: Remote – BYOD (Bring Your Own Device). Candidates must have a reliable, high-performing personal computer and a stable home internet connection.

Type of Contract: Full-Time

Schedule/Hours: 9:00 AM – 5:00 PM Pacific Standard Time (PST), Monday – Friday (Night Shift for PH/local time).

The Accounts Payable Supervisor is responsible for leading the day-to-day operations of the Accounts Payable function, ensuring timely, accurate, and compliant processing of vendor invoices, employee expense reports, payment runs, and reconciliations. This role supervises the Accounts Payable team, strengthens internal controls, supports month-end and year-end close activities, and collaborates cross-functionally to continuously improve financial processes while maintaining exceptional service standards.

• Team Leadership: Supervise, mentor, and support the Accounts Payable team by providing day-to-day guidance, coaching, and training to promote high performance and continuous development.
• End-to-End Accounts Payable Management: Oversee the complete Accounts Payable cycle, including invoice processing, payment runs, reconciliations, and employee expense reimbursements while ensuring accuracy and timeliness.
• Vendor & Payment Management: Ensure vendor invoices, employee expense reports, and other payables are processed accurately while responding promptly and professionally to vendor inquiries and payment concerns.
• Financial Analysis & Process Improvement: Monitor Accounts Payable data to identify trends, resolve discrepancies, and recommend process improvements that enhance operational efficiency and accuracy.
• Compliance & Internal Controls: Maintain strong internal controls and ensure compliance with company policies, accounting procedures, and applicable regulatory requirements.
• Cross-Functional Collaboration: Partner closely with Procurement, Finance, and other internal teams to resolve invoice discrepancies, improve workflows, and support business objectives.
• Financial Reporting: Prepare and review Accounts Payable reports, including aging reports, accruals, and other financial reporting requirements.
• Month-End & Year-End Close: Support month-end and year-end closing activities by ensuring all Accounts Payable transactions are accurately recorded and reconciled.
• Vendor Records Management: Maintain accurate and up-to-date vendor information to ensure data integrity across financial systems.
• Audit Support: Participate in internal and external audits by providing required documentation and supporting audit requests.
• Continuous Improvement: Stay current with industry best practices, regulatory updates, and emerging Accounts Payable technologies to support ongoing operational excellence.
• Operational Excellence: Adhere to company policies and procedures while consistently delivering accurate, timely, and high-quality financial operations.

• Leadership Experience: Minimum of two (2) years of experience in a Senior Accounts Payable, Lead, or Supervisory role with demonstrated experience leading or mentoring an Accounts Payable team.
• Education: Associate degree or two-year degree in Business, Accounting, or a related field is preferred.
• Accounts Payable Expertise: Strong experience managing the full Accounts Payable lifecycle, including invoice processing, payment runs, reconciliations, vendor management, and employee expense reimbursements.
• Systems Knowledge: Experience with NetSuite and Coupa is highly preferred.
• Microsoft Office Skills: Strong proficiency in Microsoft Excel and Microsoft Word, with excellent computer literacy.
• Business Acumen: Strong understanding of financial processes, internal controls, and Accounts Payable best practices.
• Flexibility: Willingness to render overtime as business needs require.

• Analytical & Detail-Oriented: Exceptional attention to detail with strong critical thinking and problem-solving abilities to identify discrepancies and ensure financial accuracy.
• Leadership & Collaboration: Proven ability to lead, coach, and motivate a team while building strong working relationships across multiple departments.
• Communication Skills: Excellent written and verbal communication skills with the ability to manage vendor relationships professionally and effectively.
• Organization & Time Management: Highly organized with the ability to manage multiple priorities, meet deadlines, and perform effectively in a fast-paced environment.
• Continuous Improvement Mindset: Proactive in identifying opportunities to improve processes, strengthen controls, and increase operational efficiency.

• Competitive Compensation

• Full adherence to government-mandated benefits

• Retirement Savings Program with Company Matching

• Comprehensive Life Insurance Coverage

• HMO Coverage starting on Day 1

• One (1) free dependent upon regularization, with a second dependent added after one year of service

• Generous Paid Time Off plus Birthday Leave

• Structured Career Growth Opportunities

• Continuous Learning, Skills Training, and Professional Development Programs

• Remote Work Setup

Disclaimer: The duties and responsibilities listed above describe the position in general terms and are not intended to be an exhaustive list of all responsibilities. The successful candidate may be assigned additional duties as business needs evolve. SupportNinja is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

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