Billing Coordinator in Northbrook, Illinois at SperoMD LLC

SperoMD is a physician-owned revenue cycle management company dedicated to helping physicians receive full and fair reimbursement for the services they provide. Through industry expertise, hands-on operational support, and a commitment to continuous improvement, we help our clients achieve strong financial performance while maintaining high standards of accuracy and service.

As SperoMD continues to grow, we are seeking experienced revenue cycle professionals who are ready to contribute their expertise and help strengthen our billing operations.

The Billing Coordinator plays an important role in supporting the day-to-day operations and performance of the billing department. Reporting to the Senior Billing Manager and working closely with the Billing Manager, this position serves as a key resource for billing staff and leadership.

The Billing Coordinator will help oversee revenue cycle workflows, support billing accuracy and compliance, analyze performance trends, and provide training and mentorship to team members. This is an excellent opportunity for an experienced medical billing professional who is ready to take on additional responsibility and contribute to a high-performing team.

• Serve as a key resource for insurance billing, collections, denial management, reimbursement practices, and revenue cycle processes.
• Lead and oversee core billing functions, including insurance accounts receivable (A/R), payment posting, and daily revenue reconciliation.
• Partner with the Billing Manager and Senior Billing Manager to monitor revenue cycle KPIs, identify trends, evaluate payer denial patterns, and recommend process improvements.
• Provide training, mentorship, and ongoing support to Billing Representatives to promote accuracy, productivity, and professional development.
• Assist with onboarding new team members and promote consistent, standardized billing workflows.
• Develop and maintain standard operating procedures (SOPs), training materials, and other documentation to support knowledge sharing and compliance.
• Monitor adherence to departmental policies and procedures and support regulatory compliance efforts.
• Participate in departmental meetings and represent the billing team in initiatives designed to improve revenue cycle performance and operational alignment.
• Support quality assurance (QA) reviews and internal audits to ensure billing accuracy and compliance with departmental standards.
• Identify opportunities to improve processes, workflows, and team performance and assist with implementing solutions.
• Consistently demonstrate and promote SperoMD's core values, professionalism, integrity, and commitment to excellence.

At SperoMD, you'll join a collaborative and growing organization where your experience and ideas can directly contribute to our success. This role provides an opportunity to expand your leadership skills, help improve revenue cycle operations, and make a meaningful impact on the financial performance of physician practices.

If you're an experienced revenue cycle professional looking for an opportunity to take the next step in your career, we'd love to hear from you.

• High school diploma or equivalent required; Associate or Bachelor's degree in healthcare administration, business, or a related field preferred.
• 3+ years of experience in medical billing, revenue cycle management, healthcare finance, or a related healthcare setting.
• Strong knowledge of insurance follow-up, accounts receivable, denials management, appeals, and reimbursement processes.
• Working knowledge of medical billing regulations and industry practices.
• Experience with Epic is required
• Understanding of CPT and ICD-10 coding concepts.
• Advanced proficiency with Google Sheets.
• Demonstrated experience training, mentoring, or supporting the development of team members.
• Strong organizational, analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Demonstrated leadership skills with a proactive, solutions-oriented approach.

PHYSICAL/ENVIRONMENTAL DEMANDS:

The characteristics listed below are representative of the physical and environmental demands required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Sitting
• Standing
• Walking
• Typing
• Computer work
• Telephone work

CORE VALUES

Trust. We are committed to integrity without compromise

• Be gently honest with all your customers – coworkers, patients, physicians, management
• Provide realistic expectations
• Keep your word, your commitments
• Protect the privacy of patients, parents and coworkers

Partnership. We work as a team toward our shared purpose

• Demonstrate commitment to the partnership and its shared purpose
• Collaborate with your coworkers and other customers; offer to help
• Communicate information fully
• Maintain a positive outlook
• In conflict, work toward the goal of resolution rather than winning

Excellence. We strive to exceed expectations in everything we do

• Strive to continually meet PCMH standards
• Consistently go the extra mile
• Take action to fix problems and to prevent repeat problems
• Consistently speak and behave in a friendly, helpful manner to all customers

Compassion. We are dedicated to serving others and fostering healthy relationships.

• Listen
• Acknowledge and demonstrate sensitivity to the feelings and needs of others
• When someone is upset, put yourself in their shoes and give the benefit of the doubt when you can

Respect. We treat all with dignity and embrace diversity

• Listen and pay attention when others are speaking
• Be polite
• Take action to protect another’s dignity
• Demonstrate openness to another’s point of view