Leasing Coordinator in Newtown Square, Pennsylvania at GMH Associates

GMH Communities, Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our student living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience.

Job Description:

The Leasing Coordinator is the first point of contact for all prospects who visit, call or e-mail the property. The position oversees and embodies all aspects of the company’s culture and customer service. It requires optimism, patience, kindness, generosity, and knowledge of the property and overall company. The Leasing Coordinator will work closely with the General Manager to drive prospect traffic, assist in resident relations and provide knowledge of lease administration.

Responsibilities:

Develop an active and working knowledge of all aspects of the community and major competitionDevelop professional, service-based relationships with our clients, resident and vendors, working to anticipate their needs and want as individualsFollow all fair housing standards in all mattersBecome proficient on Entrata lease to navigate the system, answer questions, and enter daily work ordersResponsible for opening and closing proceduresEffectively lease apartments responding to internet leads, answer prospect calls, schedule appointments, conduct property tours and promote community featuresTrain and Oversee the leasing consultants in regards to customer service, tours, and general front desk etiquetteWork with General Manager to create a marketing plan including brochures, internet advertising, corporate housing, print and mediaConduct market surveys on regular basisAssist with leasing and resident activities and branding of the overall communityEmbrace and assist with resident interactionsConduct daily follow up calls to residents to insure maintenance issues have been resolved.Identify areas of need or concern on the property or in service as witnessed or learned from residentsMonitor and delegate the package tracking system to insure packages are safe and delivered expeditiously

Characteristics and Qualifications:

Dynamic and energetic individual who is eager to be the face of our company, brand, and property in the markets that we serve

Associates’ degree preferred, High school diploma required 1-2 years’ experience in the apartment, student housing, or leasing hospitality-- RequiredOutgoing, gregarious personality and a passion to serve; excellent written and verbal skillsActive knowledge of online Social Media and social presence avenuesStrong organization and administrative abilities as well as excellent communication and people killsProficient in Microsoft Office applicationsMust have a valid driver’s license, automobile insurance and daily use of a car to inspect the community and surrounding neighborhood.

This position offers the following competitive benefits:

Health, Vision, and Dental Insurance for you and your dependentsPrescription Drug PlanEmployee Assistance ProgramShort-Term Disability & Long-Term Disability InsuranceGroup Life Insurance401(k) Program with Employer ContributionGenerous Paid Vacation, Sick Time and HolidaysPaid Parental LeaveDirect DepositCollegial Work EnvironmentTime off to VolunteerEmployee Referral ProgramVoluntary benefits

GMH Associates, Inc. does not accept recruiting agency resumes. Please do not forward resumes to our employees. GMH Associates, Inc. is not responsible for any fees related to unsolicited resumes.

This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.

This position description does not constitute a written or implied contract of employment.

Visit our new website https://www.gmhcommunities.com/

GMH Associates, Inc. is an Equal Opportunity Employer

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