Barista Shift Lead in Columbia, South Carolina at Canal Coffee Co.

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Welcome to Canal Coffee Company!

At Canal Coffee Co., we believe in people. We believe people are your connection to everything- believe it or not we’re all far more connected than you may think. People are brought together through passion, places, ideas… not to mention love for great coffee and food. Our company culture is built on our belief of connecting people through serving one another. At Canal we believe this philosophy should be present in every level of the company.

Serving people and making connections with each other is what we pride ourselves in. However, we also believe this is how we should view our customers. Connections matter. We want to be the canal per say that connects people. We are a starting point, a mid-journey stop, and a destination. Whatever the path, you can count on us to meet you with a smile and an incredible cup of coffee.

Shift Leaders

Shift Leaders are comfortable taking responsibility as well as delegating it; they thrive on challenge and continually look for opportunities to learn. They are responsible for ensuring Guest satisfaction while maintaining efficient store operations. Along with the General Manager, they provide guidance to Team Members during assigned shift.

Your Purpose: Assist in the team management of restaurant during scheduled shifts. Assist Team Members at the point of sale (POS) in the execution of product and promotions. Ensures Guest service in all areas and meets applicable standards for quality and cleanliness. Able to perform the duties of all other non-management positions. Informs General Manager of all problems or unusual matters of significance. Support and adhere to company standards for operations, marketing/communications and brand identity. Perform other duties and responsibilities as requested by the General Manager.

Your Background : Six or more months of restaurant or retail experience as an hourly employee preferred. Must be capable of supervising specific areas of the business in a fast-paced environment. Ability to lead, both by example and direction. Interact with the public and co-workers constantly and positively during shifts.

Requirements: Operates a blender and POS cashier system. Regularly moves boxes, weighing up to 55 lbs., throughout the store. Constantly positions self to bend, reach and scoop throughout assigned shifts. Employee must be able to tolerate exposure to food allergens.

Responsibilities
• Greet customers as they approach the window
• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
• Prepare beverages following recipes and customizations
• Serve beverages and prepared food, like cookies, pastries and muffins
• Receive and process payments (cash and credit cards)
• Keep the bar area clean
• Check if brewing equipment operates properly and report any maintenance needs
• Comply with health and safety regulations, including sanitization regulations
• Communicate customer feedback to managers and recommend new menu items