Manager, Workplace Accommodation in United States at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Workplace Accommodation based in United States.

This role is responsible for leading and evolving a workplace accommodations program that ensures employees receive timely, compliant, and high-quality support throughout the accommodation process. You will oversee end-to-end case management and guide a team responsible for handling complex accommodation requests in alignment with federal and state regulations. The position plays a critical role in ensuring fairness, consistency, and legal compliance across all accommodation cases while supporting employees and managers through sensitive and often high-impact situations. You will collaborate closely with HR, legal, leave management, workers’ compensation, and other internal stakeholders to ensure seamless coordination and resolution of cases. This is both a leadership and operational role, requiring strong attention to detail, empathy, and the ability to manage escalations effectively. You will also contribute to training and education programs that strengthen organizational understanding of accommodation policies and responsibilities. The environment is mission-driven, people-focused, and deeply rooted in supporting employee well-being and inclusion.

• Lead and manage the workplace accommodations team, ensuring high-quality service delivery and consistent application of policies and procedures
• Oversee end-to-end accommodation case management, including complex and escalated cases, through the interactive process in compliance with applicable laws
• Develop, implement, and improve standardized accommodation policies, processes, and workflows to support organizational effectiveness
• Coordinate closely with HR, legal, leave management, payroll, workers’ compensation, and other stakeholders to resolve accommodation-related issues
• Ensure accurate tracking, documentation, and compliance across all accommodation cases and reporting requirements
• Provide training, guidance, and education to leaders and HR partners on accommodation obligations and best practices
• Contribute to the design and delivery of learning programs that build organizational capability in workplace accommodations

Requirements:

• Bachelor’s degree or equivalent combination of education and professional experience in HR, Employee Relations, Accommodations, or Leave of Absence
• 5+ years of relevant experience managing workplace accommodations, employee relations, or leave administration with strong regulatory compliance exposure
• At least 3 years of supervisory or team leadership experience in a people management role
• Strong knowledge of ADA, reasonable accommodation processes, and related federal and state employment regulations
• Experience managing complex employee cases and escalations with discretion, empathy, and sound judgment
• Strong collaboration skills with the ability to work effectively across HR, legal, and operational teams
• Excellent communication, organizational, and problem-solving skills
• Ability to build structure, improve processes, and drive consistency in a high-volume case management environment

Benefits:

• Competitive salary ranging from 116,272 USD to 167,336 USD annually, based on experience and qualifications
• Comprehensive medical, dental, and vision insurance coverage
• Retirement plan options to support long-term financial security
• Generous paid time off and flexible leave programs to support work-life balance
• Employee assistance programs and wellness resources to support mental and physical well-being
• Opportunities for professional development, training, and career growth within a large healthcare organization
• Inclusive and values-driven work environment focused on respect, collaboration, and belonging
• Access to strong community-focused mission work within a well-established healthcare system